Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,279 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 1st July 2026

Nicola

Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Helpful polite staff helped me decide which water but I needed. Prompt delivery”

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“A swift dispatch of goods as ordered, received in good condition.”

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“Good website Quick delivery”

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“Its efficiency with delivery and condition of purchase is excellent.”

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“Fantastic service. Very helpful and promptly responded to queries. Quick delivery and very pleased with the wormery too. Easy to assemble and good quality. Thank you!”

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“The product I ordered 4 days before Christmas was out of stock, not a problem as I received a phone call and ordered another product which was slightly cheaper. I received both a refund to my paypal account and the product before Christmas. Great service.”

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“The basic construction is sound, but it was obviously assembled in a slip shod manner with the top unit hinged on the wrong side so the back of the top unit faces the front, and does not match the construction detail of the main body. The overall effect is not nearly as attractive as was the one I bought ten years ago for our previous garden. It will do the job but the point of the beehive type is that it should also be visually attractive. So dissapointed.”

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“All fine, fast delivery, well packed.”

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“Speedy delivery and good quality.”

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“The website was easy to use. The goods arrived in good time and were well packed and the order was complete. Would recommend them to my friends and family.”

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“,.?!?!!!!!”

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“The Gutter Mate water diverter works well. Bit bulky. Rather expensive.”

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“Ordering easy Original organics contacting me personally to let me know what was happening”

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“Clear website. Good descriptions and quick delivery. Not used product yet so can't comment further.”

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“Excellent fast service and good instructions and video showing how to assemble.”

Original Organics 5 star review on 22nd December 2017

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“This pathway stuff is, or should be, very useful - I had a wet patch in the garden and used it to be able to walk over it - however, because there was still some ice underneath it - one of the pieces cracked when I used it - was going to get in touch with you to tell you about it anyway, but since I got the request to leave a review, I thought I'd pass on the info this way. I know its a new product, so maybe you didn't know about this problem - can you please contact me to replace the broken one - thanks”

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“I like the concept of having filtered rain water and harvesting it to keep my pond topped up. Fitting is simple and the kit supplied has the alternative parts to fit to water butts or square pipes instead of round. Very good. So far delighted with the product.”

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“Easy to put together, the lid doesn't secure very well and blows open in the wind.”

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“Superb product. Totally fit for purpose.”

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“Well the wormery is very nice and sturdy. I love the way they come in funky colours and that you can get your worms later. The website is clear and easy to use. However, the prices on the home page do not include VAT. So my wormery appeared to be £55.90 (inc worm voucher) on the product page. But, by the time I checked out it had increased to £61.85 because of added carriage and VAT. When I complained that the prices should clearly state whether or not they include VAT from the start, I was fobbed off with a patronising statement about the law - which I am quite clear about thank you! I was disappointed that they didn't take my complaint seriously.”

Helpful Report

Dear Nina, Thank you for your purchase. We are very happy that you love the product and the 'funky' colours that are available. With regards to the home page / product page. It is a legal requirement in the UK that all retail websites show the price of a product including VAT. Therefore, it is not possible for us to advertise a product to the public without VAT. What you perceived as VAT was infact carriage/shipping. All non free delivery e-commerce websites will add the shipping cost at checkout. This is normal. We are sorry that you felt that we did not take your complaint seriously and maybe we should have communicated better. Thanks again for your comments and your custom.

Original Organics is rated 4.2 based on 1,279 reviews