Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,205 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 6th June 2026

6074

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just love this jacket seems well made will be very useful”

Helpful Report

Posted 2 weeks ago

“Ok, but would prefer the option to collect it in store”

Helpful Report

Posted 2 weeks ago

“Easy process to find what I wanted & purchase via the website.”

Helpful Report

Posted 2 weeks ago

“Very helpful staff. Good experience.”

Helpful Report

Posted 2 weeks ago

“All staff super friendly & helpful”

Helpful Report

(Bluewater) - Posted 2 weeks ago

“good and great”

Helpful Report

(Edinburgh) - Posted 2 weeks ago

“absoutely beautiful, bought as gifts, for my very grateful friends”

Helpful Report

Posted 2 weeks ago

“Very good, seemless.”

Helpful Report

Posted 2 weeks ago

“I needed to order down a size so I returned my first order but I’m very happy with the second order!”

Helpful Report

Posted 2 weeks ago

“Fast delivery and qualitative products. Very pleasant services. Thank you!”

Helpful Report

Posted 2 weeks ago

“I was so pleased with these jeans. They're a perfect fit I can wear them as casuals or for going out in the evening I wish we had an Oliver Bonas in Truro.”

Helpful Report

Posted 2 weeks ago

“Very easy to use”

Helpful Report

Posted 2 weeks ago

“Very good went to store assistants were very helpful”

Helpful Report

Posted 2 weeks ago

“Great, I knew the top I ordered online as I had seen it in the shop but did not by it and had decided I wanted it by the time I got home, hence ordering online :-)”

Helpful Report

Posted 2 weeks ago

“Excellent very easy to use.”

Helpful Report

Posted 2 weeks ago

“Nice and easy to order and got delivered quickly!”

Helpful Report

Posted 2 weeks ago

“Always love getting into the store, lovely items and lovely staff”

Helpful Report

Posted 2 weeks ago

“Really easy to shop, pictures were clear of all the items. Easy to check out. No issues at all!”

Helpful Report

Posted 2 weeks ago

“Awful. I have had two really bad experiences and though I love the store, I don’t like the customer service at all!”

Helpful Report

Posted 2 weeks ago

Hi there, We’re sorry to hear that you've had two bad experiences with OB. This isn't the customer journey we want for our customers. Please get in touch with our Customer Service Team so they can look into this for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Buying from the website was easy. I wish there were more delivery options available such as opportunity to collect from Post office or collection point or even from the boutique.”

Helpful Report

Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 222,205 reviews