Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 216,559 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 216,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 27th February 2026

6058

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The OB website is easy to use and the products are clearly shown, which makes purchasing choices easy. Our Queen Pink Sequinned Neon sign was well packaged and arrived promptly - it was a very well-received gift for a friend. OB is a great place to find unusual gifts - I've always been very pleased with my purchases, either online in or one of the shops.”

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Posted 5 years ago

“On the website”

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Posted 24 minutes ago

“I ordered this online and picked up in my local store (Cardiff) the staff are always very friendly and helpful. I always want to buy everything in the shop and online!!”

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Posted 35 minutes ago

“Stress free website”

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Posted 37 minutes ago

“Easy website to use, great quality earrings.”

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Posted 1 hour ago

“Smooth service, always reliable and quick delivery.”

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Posted 2 hours ago

“Easy to use, easy to navigate, clear pictures showing what exactly has been received”

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Posted 2 hours ago

“Very helpful and friendly staff at store.”

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Posted 2 hours ago

“The online ordering experience was good, but I felt the delivery charge was quite steep for small items of furniture.”

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Posted 2 hours ago

“Easy to navigate and purchase”

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Posted 2 hours ago

“Very easy to navigate and smooth user experience”

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Posted 2 hours ago

“Usual excellent service. No complaints. Team in Chester store are lovely and friendly.”

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Posted 3 hours ago

“Fantastic”

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Posted 3 hours ago

“The website was very easy to use”

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Posted 3 hours ago

“I received excellent customer service in the Cardiff store from the staff. Two young women who were really helpful and made me feel a valued customer with their friendly greetings and eye contact and interest in my requests. Well done Oliver Bonas, well done Cardiff store.”

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(Cardiff RELO) - Posted 3 hours ago

“Smooth process for ordering online and collecting in-store.”

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Posted 3 hours ago

“Great! Easy to use website with no issues in payment or navigation”

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Posted 3 hours ago

“These trousers looked fabulous on line, and the colour when they arrived was great. That's where it ended, they were so enormous I could pull them on and off with ease. The waist measured 36 inches, a size 14 should be 33.5! Too add to this, the cardboard label stated that they were a size 8!”

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Posted 3 hours ago

Hi there, We’re sorry to hear that you're unhappy with the sizing of the trousers you received. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do. https://www.oliverbonas.com/about-us/contact-us Thanks, Team OB

Posted 10 minutes ago

“Easy to navigate website. The product is high quality and looks great!”

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Posted 3 hours ago

“Fab service both on website, easy to order & free click and collect worked a treat-store is open a little later so I was able to collect on my way home from work-thanks so much!”

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Posted 5 hours ago

“Bought on the website delivered to the store in Cheltenham Website very easy - arrived within the week. OB staff always friendly and helpful This was a gift for my daughter, she loved it. Beautifully made lovely colours. Very happy”

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Posted 5 hours ago

Oliver Bonas is rated 4.8 based on 216,559 reviews