Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,218 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 6th June 2026

6074

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good, seemless.”

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Posted 2 weeks ago

“I needed to order down a size so I returned my first order but I’m very happy with the second order!”

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Posted 2 weeks ago

“Fast delivery and qualitative products. Very pleasant services. Thank you!”

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Posted 2 weeks ago

“I was so pleased with these jeans. They're a perfect fit I can wear them as casuals or for going out in the evening I wish we had an Oliver Bonas in Truro.”

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Posted 2 weeks ago

“Very easy to use”

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Posted 2 weeks ago

“Very good went to store assistants were very helpful”

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Posted 2 weeks ago

“Great, I knew the top I ordered online as I had seen it in the shop but did not by it and had decided I wanted it by the time I got home, hence ordering online :-)”

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Posted 2 weeks ago

“Excellent very easy to use.”

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Posted 2 weeks ago

“Nice and easy to order and got delivered quickly!”

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Posted 2 weeks ago

“Always love getting into the store, lovely items and lovely staff”

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Posted 2 weeks ago

“Really easy to shop, pictures were clear of all the items. Easy to check out. No issues at all!”

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Posted 2 weeks ago

“Awful. I have had two really bad experiences and though I love the store, I don’t like the customer service at all!”

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Posted 2 weeks ago

Hi there, We’re sorry to hear that you've had two bad experiences with OB. This isn't the customer journey we want for our customers. Please get in touch with our Customer Service Team so they can look into this for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Buying from the website was easy. I wish there were more delivery options available such as opportunity to collect from Post office or collection point or even from the boutique.”

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Posted 2 weeks ago

“Smooth”

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Posted 2 weeks ago

“Very easy!”

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Posted 2 weeks ago

“Really good, staff are friendly when you walk in. Shop is quite small so you can’t fit many in but staff were really lovely and chatty”

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(London Bridge) - Posted 2 weeks ago

“No problems at all, easy use”

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Posted 2 weeks ago

“Good website most of the time. Sometimes it glitches.”

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Posted 2 weeks ago

“In the store the staff was very helpful, a lady helped me who worked at one of your other branches, I did not get her name but was very helpful, true complement's & you could feel the sincerity. When I entered the store an assistant straight away said "what a lovely day hope you have been enjoying the sunshine". She later was the one whom then served me at the till, her name was Han. A really lovely shopping experience 👍🏽”

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(Leeds) - Posted 2 weeks ago

“I bought online which was really simple but my local store is Muswell Hill and it’s a lovely store to shop in with really sweet and helpful staff.”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 222,218 reviews