Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 205,952 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 205,952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 8th October 2025

5971

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Personally find the ordering process from my ipad quite frustrating.”

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Posted 1 day ago

“The waistcoat came up rather large so I reordered a smaller size. It's well made and something a bit different to wear over simple black midi dresses. I was unable to make the online returns system work and wasn't able to return the first waistcoat thus only three stars.”

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Posted 3 days ago

Hi there, We're sorry to hear you've had some trouble creating a return for one of your waistcoats, we completely understand how frustrating this may be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 days ago

“Quick and easy purchase online. For return in store, staff were very efficient and polite”

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Posted 6 days ago

“I love the bag, but I paid for next day delivery, and it still took about 4 days to arrive, which was to late for my holiday ☹️”

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Posted 1 week ago

“Helpful assistance”

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Posted 1 week ago

“Website website”

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Posted 1 week ago

“Fine - but asked to be emailed when size returned in stock. This didn’t happen”

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Posted 1 week ago

“Good easy to use website”

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Posted 1 week ago

“I love my order, BUT it came with no tag and it had some stains. Is it because it was on sale? It gave me the impression it was used, i washed it and all okay but my first impression ir wasnt .”

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Posted 2 weeks ago

Hi there, We're sorry to hear your item has arrived and doesn't seem to be in good condition. This isn't the usual quality we aim for at all, and we completely understand how disappointing this must have been for you. We'd love to make this right by you, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Nice site to look around”

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Posted 2 weeks ago

“Had difficulty w the order and return on website. I phoned customer care and they were helpful”

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Posted 2 weeks ago

“For my purchase I presented my Blue light card. The staff seemed to acknowledge it . Just looked at my online receipt she did not use it to take my discount off and not happy about that!! Wimbledon store”

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(Wimbledon RELO) - Posted 2 weeks ago

Hi there, We're sorry to hear that your blue light discount was not taken off your receipt. We completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Lovely experience and good shipping and buying process but the seal isn't amazing it does leak”

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Posted 2 weeks ago

Hi there, We're sorry to hear that the seal is leaking. This doesn't sound like our usual quality. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Great. Easy to navigate.”

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Posted 2 weeks ago

“Love the website and the brand. Just a bit disappointed that we cannot have access to the furniture and Light sections in Ireland..”

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Posted 2 weeks ago

“Jewellery needs to be checked before being sent out. Item was damaged and had to be sent back.”

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Posted 3 weeks ago

“Thes sale is great on the website, although I must say it gliches constanly when your scrolling it just randomly goes back to page one. I thought it may be the internet connection but its happened in several different areas (different wifi)”

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Posted 3 weeks ago

“Ordered online. The coral was cute. However, it looks slightly worn at the top and I could not fit a Polaroid photo in the top as the gap was too tight. Making it useless really! However, my son used a file to widen the gap so we could use it as I needed it for a special occasion and didn't have time to replace it”

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Posted 3 weeks ago

“When my mirror arrived there was a small chip on it I emailed customer service about it but I had no response. It’s not noticeable when hung up looks good above my fireplace”

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Posted 3 weeks ago

“Website was great.”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 205,952 reviews