Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,793 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 29th July 2026

6078

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ring arrived bent and scratched”

Helpful Report

Posted 1 week ago

Hi Lorraine, We're sorry to hear that your ring arrived bent & scratched, this is not the level of quality we expect from our items at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Website was great and very easy to use. Just wish there was an app!”

Oliver Bonas 5 star review on 21st July 2026

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Posted 1 week ago

“Quick delivery and easy returns in store. Need to have the correct card to return though which fortunately I did.”

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Posted 1 week ago

“In store experience in Winchester was excellent. Friendly staff who were readily available to answer questions and help with a purchase. Overall very happy with my purchasing experience.”

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(Winchester) - Posted 1 week ago

“Fast delivery, nice items and great price”

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Posted 1 week ago

“Excellent staff very helpful and polite at the Liverpool store. Also ordered on line very efficient and delivered on time pod for next day delivery.”

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Posted 1 week ago

“Great Jeans, very comfy!”

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Posted 1 week ago

“Very good . Easy and straightforward”

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Posted 1 week ago

“Really chic and fun! The colour really pops.”

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Posted 1 week ago

“Very good and easy website my order came extremely well packaged great service”

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Posted 1 week ago

“Very good and easy.”

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Posted 1 week ago

“I had the best experience in your Brent Cross store. The sales assistant was amazing. His name is Sam and he was super helpful and friendly. I cannot remember a time in any shop where I have been better served. Super helpful, but not pushy at all. Thank you Sam!! You were amazing Caroline”

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(196) - Posted 1 week ago

“Good on line process. However one of the glasses has chips in 3 places so I now have the bother of return.”

Helpful Report

Posted 1 week ago

Hi Leonie, We're sorry to hear that your glass arrived with a chip in it, this isn't something we expect from our items at all. The best way to get this sorted is via our Customer Service Team, who will be able to take the order/product details and contact you directly to make it right. Here are the details to get in touch: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Very nice website”

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Posted 1 week ago

“Website was really easy to use.”

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Posted 1 week ago

“Excellent easy to navigate”

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Posted 1 week ago

“I always loved my experience at Oliver Bonas, the workers are always very nice ! I had a problem with an accessory and they immediately offered solution !”

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Posted 1 week ago

“Excellent - super easy”

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Posted 1 week ago

“It was my first time with ordering on line. Really impressed with the website.”

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Posted 1 week ago

“Amazing experience! Bench absolutely beautiful!”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 224,793 reviews