Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 217,339 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 217,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th March 2026

6072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“On the website”

Helpful Report

Posted 1 week ago

“I ordered this online and picked up in my local store (Cardiff) the staff are always very friendly and helpful. I always want to buy everything in the shop and online!!”

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Posted 1 week ago

“Stress free website”

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Posted 1 week ago

“Easy website to use, great quality earrings.”

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Posted 1 week ago

“Smooth service, always reliable and quick delivery.”

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Posted 1 week ago

“Easy to use, easy to navigate, clear pictures showing what exactly has been received”

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Posted 1 week ago

“Very helpful and friendly staff at store.”

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Posted 1 week ago

“The online ordering experience was good, but I felt the delivery charge was quite steep for small items of furniture.”

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Posted 1 week ago

“Easy to navigate and purchase”

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Posted 1 week ago

“Very easy to navigate and smooth user experience”

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Posted 1 week ago

“Usual excellent service. No complaints. Team in Chester store are lovely and friendly.”

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Posted 1 week ago

“Fantastic”

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Posted 1 week ago

“The website was very easy to use”

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Posted 1 week ago

“I received excellent customer service in the Cardiff store from the staff. Two young women who were really helpful and made me feel a valued customer with their friendly greetings and eye contact and interest in my requests. Well done Oliver Bonas, well done Cardiff store.”

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(Cardiff RELO) - Posted 1 week ago

“Smooth process for ordering online and collecting in-store.”

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Posted 1 week ago

“Great! Easy to use website with no issues in payment or navigation”

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Posted 1 week ago

“These trousers looked fabulous on line, and the colour when they arrived was great. That's where it ended, they were so enormous I could pull them on and off with ease. The waist measured 36 inches, a size 14 should be 33.5! Too add to this, the cardboard label stated that they were a size 8!”

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Posted 1 week ago

Hi there, We’re sorry to hear that you're unhappy with the sizing of the trousers you received. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do. https://www.oliverbonas.com/about-us/contact-us Thanks, Team OB

Posted 1 week ago

“Easy to navigate website. The product is high quality and looks great!”

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Posted 1 week ago

“Fab service both on website, easy to order & free click and collect worked a treat-store is open a little later so I was able to collect on my way home from work-thanks so much!”

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Posted 1 week ago

“Bought on the website delivered to the store in Cheltenham Website very easy - arrived within the week. OB staff always friendly and helpful This was a gift for my daughter, she loved it. Beautifully made lovely colours. Very happy”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 217,339 reviews