Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,469 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 24th November 2025

Anika P

Oliver Bonas 5 star review on 23rd November 2025

Ruby O

Ruth N

Anonymous

6016

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant. Over and above.”

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Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

“Store fine. Just sad about the piling on the jumper dress.”

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Posted 2 weeks ago

Hi there, We're sorry to hear that your jumper dress has started to pill. This isn't the usual quality we aim for at all and we completely understand how disappointing this may be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Great service… product was quickly dispatched. Thank you.”

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Posted 2 weeks ago

“Easy to use site, great range of products and easy to navigate”

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Posted 2 weeks ago

“Brilliant experience both in-store and online. The customer service is excellent!”

Oliver Bonas 5 star review on 4th November 2025

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Posted 2 weeks ago

“Very good and staff very helpful”

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Posted 2 weeks ago

“In store was good I found a product I liked and staff waited generously while I checked out as they were closing.”

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(Liverpool Street) - Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Great - super easy.”

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Posted 2 weeks ago

“Fast and efficient”

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Posted 2 weeks ago

“Had a really good experience with online and in store, brought the wrong size, ordered smaller which was easy and simple to do and took the bigger one back to the store, a lovely shop assistant couldn’t of been more helpful , easy return”

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Posted 2 weeks ago

“I ordered easily online. I collected easily from the store. The dress is lovely and fits really well. Happy customer.”

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Posted 2 weeks ago

“£3.95 delivery or £2.50 to click and collect is really bad.”

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Posted 2 weeks ago

“Great . Good choice of products. Fast efficient delivery service . Couldn’t fault a thing 👍 will definitely come back”

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Posted 2 weeks ago

“Easy to use and co -ordinate”

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Posted 2 weeks ago

“Lovely as always!”

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Posted 2 weeks ago

“Website is very easy to use and return was straight forward.”

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Posted 2 weeks ago

“Very easy to use and navigate on the website with the full range of products.”

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Posted 2 weeks ago

“Easy to use and prompt delivery”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 208,469 reviews