Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,722 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th September 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase, and super quick delivery. The item is beautiful.”

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Posted 3 weeks ago

“Easy to navigate!”

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Posted 3 weeks ago

“Good - easy to navigate”

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Posted 3 weeks ago

“I still have not had my delivery . There’s no option for click and collect or express delivery . Unfortunately the items have not arrived and will need to be returned as they have taken so long to come”

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Posted 3 weeks ago

Hi Wendy, We're sorry to hear that you're still waiting on your delivery, this is not the level of service we want for our customers at all. The best way to get this sorted is via our Customer Service Team, who will be able to take the order details and contact you directly to make it right. Here are the details to get in touch: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“Excellent- great service”

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Posted 3 weeks ago

“Great! Always love having a look around and wish I could buy everything!”

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Posted 3 weeks ago

“Excellent!”

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Posted 3 weeks ago

“Easy to use”

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Posted 3 weeks ago

“Brilliant website, quality clothing , excellent sales,very happy with items.”

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Posted 3 weeks ago

“A very straight forward process of ordering”

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Posted 3 weeks ago

“Terrible, ordered in plenty of time for a friend's birthday and my order still hasn't arrived”

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Posted 3 weeks ago

Hi Hayley, We're really sorry your friend's birthday order hasn’t arrived yet. This isn’t what we want for our customers at all. The best way to get this sorted is via our Customer Service Team, who can take your order details and reach out directly to help. You can contact them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“Great service as always, my daughter loves her jumpsuit. Soft, good quality denim.”

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(St. Albans) - Posted 3 weeks ago

“It was easy to use”

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Posted 3 weeks ago

“For the refund, first attempt in store, a young staff insisted definitely needed physical bank card to return not accepting digital wallet Apple Pay details shown on mobile. Went home and returned another day, they accepted this time. Probably need better training, not carrying cards around anymore.”

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Posted 3 weeks ago

“Not good. I ordered on 20th August for next day Evri elivery to my local Post office, here we are on MOnday 24th and still no delivery. Sort it out, i feel I should have compensation for this. Unhppy”

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Posted 3 weeks ago

Hi Diane, We’re really sorry to hear your delivery hasn’t arrived yet. This isn’t what we want for our customers at all. The best way to get this sorted is via our Customer Service Team, who can take your order details and reach out to help directly. You can contact them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“In store was so great all the employees were very attentive, polite, thoughtful, proactive and helpful”

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(Waterloo (New)) - Posted 3 weeks ago

“very quick service very well packed arrived safley will use again thankyou”

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Posted 3 weeks ago

“Oliver bonas is always amazing to shop in. And also shopping online is all so a good experience.”

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Posted 3 weeks ago

“Easy to navigate. Unfortunately didn’t seem to have an option for isle of man but was received in the end”

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Posted 3 weeks ago

“I always love shopping at Oliver Bonas”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 227,722 reviews