Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,862 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 29th July 2026

6083

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely dress, unusual colours.”

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Posted 1 week ago

We're pleased to hear that you love your new dress. Thanks, Team OB

Posted 1 week ago

“I love OB; my local store is now Bath as we moved last year and it's always well stocked and I love browsing and buying there. Online service is always good; my return did take a little while to be sorted though.”

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Posted 1 week ago

“It was perfect!”

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Posted 1 week ago

“Always a great experience shopping in L1 store, Liverpool. Staff are polite and really helpful. Every item I have purchased online or in store has been of high quality and fits well. Home ware I have from OB receives a lot of compliments, very happy customer.”

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Posted 1 week ago

“Not good on this item I'm sad to say. The blouse was clearly in stock, not even showing as low stock when I ordered and paid for it online. However, the blouse didn't arrive with the rest of my order and I later read an email saying it was out of stock. I checked the website and it had been completely removed so I couldn't even request a notification if it came back in to sock. And to make matters worse, I was informed that I could expect a refund in 3-5 working days. I find that downright rude, to take my money when the item is clearly not available, then hold my money for that long. I ordered the blouse as a VIP early bird customer, the day before the sale went out to the general public, so how come it was showing as having plenty in stock in my size, to being completely sold out in every size within 48 hrs? Something fishy going on here.”

Helpful Report

Posted 1 week ago

Hi there, we're sorry to hear that one of the items in your order was out of stock. If you get in touch with customer services at askus@oliverbonas.com they can look into this for you and best explain about situation for you. Thank you. Team OB.

Posted 1 week ago

“I visited one of your stores with my mum, we loved how bright and fun it was , I went online which had the same vibe , also the summer sale was on , I wasn't sure on sizes , so I read lots of reviews and sized down , but when I sized down it was too big for me , I bought t-shirts and wanted a more fitted feel, I ended going down from a 10, to a 6, but everyone is different and may like them more roomy , the quality and service is very good, and the summer sale is well worth a look ,”

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Posted 1 week ago

“Easy to use”

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Posted 1 week ago

“Super easy to navigate and found exactly what I was looking for”

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Posted 1 week ago

“Straightforward, no issues”

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Posted 1 week ago

“Very good and found what I wanted very quickly”

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Posted 1 week ago

“Great outfit loved it!”

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Posted 1 week ago

“Website was good, easy to find items and love the aesthetic”

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Posted 1 week ago

“Great! Easy to navigate website and the items pictured are exactly as described.”

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Posted 1 week ago

“Amazing! Such a wonderful company.”

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Posted 1 week ago

“In store I always have a great experience at Oliver Bonas, however this item was purchased online. It was easy to do, and the delivery process was informative and easy to follow. The product itself is beyond gorgeous, it was delivered with care and wrapped so safely. The product came in perfect condition. I’m so happy.”

Oliver Bonas 5 star review on 21st July 2026

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Posted 1 week ago

“Pretty easy. I knew what I wanted as had purchased as a gift previously. Delivery was super quick, I think it even arrived next day without paying for next day delivery.”

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Posted 1 week ago

“very easy!”

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Posted 1 week ago

“Website was easy to use and the description of the item was spot-on. The dress was delivered very quickly and I am delighted with it. True to size and quality item. Sale price paid but then everyone likes a bargain.”

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Posted 1 week ago

“When picking up my online items the york store let me try my items on . And were very helpful as I phoned before collection as I couldn't pick up and they easily gave me longer to come in. Website was easy to use too.”

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Posted 1 week ago

“Excellent, easy to use!”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 224,862 reviews