Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 217,344 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 217,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th March 2026

6072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great! Easy to use website with no issues in payment or navigation”

Helpful Report

Posted 1 week ago

“These trousers looked fabulous on line, and the colour when they arrived was great. That's where it ended, they were so enormous I could pull them on and off with ease. The waist measured 36 inches, a size 14 should be 33.5! Too add to this, the cardboard label stated that they were a size 8!”

Helpful Report

Posted 1 week ago

Hi there, We’re sorry to hear that you're unhappy with the sizing of the trousers you received. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do. https://www.oliverbonas.com/about-us/contact-us Thanks, Team OB

Posted 1 week ago

“Easy to navigate website. The product is high quality and looks great!”

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Posted 1 week ago

“Fab service both on website, easy to order & free click and collect worked a treat-store is open a little later so I was able to collect on my way home from work-thanks so much!”

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Posted 1 week ago

“Bought on the website delivered to the store in Cheltenham Website very easy - arrived within the week. OB staff always friendly and helpful This was a gift for my daughter, she loved it. Beautifully made lovely colours. Very happy”

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Posted 1 week ago

“The website was very easy to use”

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Posted 1 week ago

“Good no problems ordering just with return as order number didn’t match the prefix and suffix required by returns portal so it caused some confusion”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Very easy to order online Weekend bag for my daughters birthday”

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Posted 1 week ago

“Love the styling”

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Posted 1 week ago

“The website was great, easy to use and I found exactly what I wanted.”

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Posted 1 week ago

“I bought the Mocha Brown cardigan on line which was an easy to navigate process and browsing in the stores is always enjoyable. Staff are friendly and helpful and the vibe is relaxed and creative.”

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Posted 1 week ago

“Great no hassle”

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Posted 1 week ago

“Ordered online as picked up from the store as as we have a store locally.”

Oliver Bonas 5 star review on 27th February 2026

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Posted 1 week ago

“Easy to use”

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Posted 1 week ago

“Easy to navigate website, found what I wanted immediately”

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Posted 1 week ago

“Good, except the shopping bag is not displayed or easy to see”

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Posted 1 week ago

“First time buyer! I saw this dress on a friend and since im postpartum it was an excuse to shop! Very happy with my purchase.”

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Posted 1 week ago

“Website visit went well, no complaints from me. Easy viewing, smooth transaction.”

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Posted 1 week ago

“Great service.”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 217,344 reviews