Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,115 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 13th January 2026

6017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent experience and beautiful item”

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Posted 1 day ago

“Fast & efficient service, delivered before Christmas even though I ordered late, couldn’t be happier with my purchase!”

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Posted 1 day ago

“A really smooth and enjoyable online shopping experience. The website is easy to navigate, and every item is clearly presented with helpful descriptions and great photos, so you know exactly what you’re buying. We also ordered furniture and were very impressed with how well everything was handled — delivery was expertly organised and we had tracking updates all the way from order through to arrival. It made the whole process feel reliable and stress-free, which is exactly what you want when ordering larger items.”

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Posted 1 day ago

“It was simple and easy to use and what impressed me was the late next day delivery reminder email at Christmas saving my ass and not forgetting my dad’s Christmas present!”

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Posted 1 day ago

“The website was really easy to navigate.”

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Posted 1 day ago

“I bought a mug on the website and it was super easy to access and find what I needed.”

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Posted 1 day ago

“Very good experience!”

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Posted 1 day ago

“Excellent and fast delivery even at the busy times of Christmas.”

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Posted 1 day ago

“Such a cute gift which was loved by my sister”

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Posted 1 day ago

“I needed a refund and it was simple and a prompt procedure”

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Posted 1 day ago

“Excellent! Needed a gift card, non left! Staff were so helpful and arranged for one to be sent out to me, marvellous service it arrived very quickly.”

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Posted 1 day ago

“Always a great experience ordering. I was updated on when my order was dispatched/ was due to arrive.”

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Posted 1 day ago

“great customer service”

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Posted 1 day ago

“Easy, fast and lots of temptation”

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Posted 1 day ago

“Website experience was excellent. Very easy to find a nice gift for my wife.”

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Posted 1 day ago

“Easy to use website - goods here quickly”

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Posted 1 day ago

“The website allows efficiency with a quick checkout”

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Posted 1 day ago

“Excellent, good communication on delivery , cardigan great lovely and soft to wear, good choices if style from this company Very happy customer”

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Posted 1 day ago

“Oliver Bonas is one of my favourite stores & I love to visit it every time I visit my daughter in Harrogate. They have the most beautiful items & I could spend a fortune. It’s great for buying gifts for friends & family or just for myself 😃 Shopping online too is easy & I love to browse & order too when I’m not in Harrogate.”

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Posted 1 day ago

“Unfortunately, I’m very disappointed with this scarf. After just one day of wear, it caused significant lint and fibre transfer onto my coat, making it look old and damaged. This is unacceptable, especially when worn with high-quality outerwear. I do no want to remain anonymous , not sure why I can only submit anonymously”

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(Epsom) - Posted 1 day ago

Hi there, We're sorry to hear that the fibres on your scarf are shedding, this isn't the usual quality we expect at all and completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

Oliver Bonas is rated 4.8 based on 213,115 reviews