Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,372 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 21st November 2025

6008

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All good, nice and easy, reasonably prompt delivery”

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Posted 1 day ago

“went into the Manchester St Mary's gate the staff there are so helpful and lovely mad my day ,especially the lovely girl who served me ,she went out of her way to help me regarding a online order.”

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(Manchester) - Posted 1 day ago

“Always a great experience - lovely website, great choice of products and much ease”

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Posted 1 day ago

“Very easy to order. Promot delivery. Lovely trainers.”

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Posted 1 day ago

“Very clear navigation and good pictures”

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Posted 1 day ago

“Great makeup bag. And at a great price too. Very quick delivery no trouble.”

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Posted 1 day ago

“Great, easy to order”

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Posted 1 day ago

“Good They sent the wrong size but rectified the error very quickly. Love the culottes- good fit and quality My new favourite shop.”

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Posted 1 day ago

“Super fast delivery and my dress was perfect. Well packaged and no complaints whatsoever!”

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Posted 1 day ago

“I love the website, very easy to navigate”

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Posted 1 day ago

“Absolutely brilliant and the bag is gorgeous will definitely purchase more”

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Posted 1 day ago

“Good although it wasn't clear that the sign-up to the emails discount didn't apply to sale items.”

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Posted 1 day ago

“Lovely service, the girl at the till was so friendly and chatty. Brightened my day!”

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Posted 1 day ago

“Lovely experience in the shop, everyone was so friendly and helpful.”

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Posted 1 day ago

“Great shopping experience and easy to navigate website!”

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Posted 1 day ago

“Staff amazing, so welcoming and have great product knowledge.”

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Posted 1 day ago

“Really easy to use.”

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Posted 1 day ago

“Website kept refreshing on mobile, cookies popup annoying”

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Posted 1 day ago

Hi there, We're sorry to hear you've been having some issues on our website, and that this has affected your shopping experience, we completely understand how disappointing this may be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 hours ago

“Always enjoy excellent, friendly service in all the Oliver Bonas shops I have visited.”

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Posted 1 day ago

“Good. Easy to order.”

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Posted 1 day ago

Oliver Bonas is rated 4.8 based on 208,372 reviews