Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,145 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 5th June 2026

6071

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“On the website it quoted 2-3 days delivery however once I paid for the item I got an email saying 2-5 days which was not good, however I spoke with a member of staff who passed me on to the manager and they appreciated the feedback, explained that they would pass this on and got me the gift within the initial quoted time of 2-3 days. The staff made the difference and I would recommend them.”

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Posted 1 day ago

“Easy to find what I was looking for and straightforward purchase process.”

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Posted 1 day ago

“Great. Lots of lovely stuff to investigate. Great for personal purchases and gifts too”

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Posted 1 day ago

“Great service & efficient. The scarf is just what my bestie would like for a pressie!”

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Posted 1 day ago

“Very easy ordering process and arrived sooner than estimated”

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Posted 1 day ago

“Great service”

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Posted 1 day ago

“I went into the Glasgow store for a browse and saw a bag I wanted on sale, the girl who served me was so nice, welcoming and enthusiastic, sadly I did not get her name but she was just so lovely and made my experience really good.”

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(Glasgow Gordon Street) - Posted 1 day ago

“Superb! All works well and staff are helpful and friendly.”

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Posted 1 day ago

“The website works well”

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Posted 1 day ago

“It was ok but I think postage is expensive”

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Posted 1 day ago

“Really really lovely, comfortable dresses. The flowy ones do run large so I recommend sizing down. I bought a size 12 which is my normal trouser size, and I probably could've gone as small as 8 in the dresses I purchased.”

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Posted 1 day ago

“Both store and website are very helpful and informative, staff in store great and friendly. Website easy to explore”

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Posted 1 day ago

“Really easy to use the website”

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Posted 1 day ago

“Good website. Easy to use”

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Posted 1 day ago

“Easy to navigate”

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Posted 1 day ago

“Excellent- will definitely order again!”

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Posted 1 day ago

“Very simple to use”

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Posted 1 day ago

“Excellent!”

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Posted 1 day ago

“Easy to navigate and well set up for mobile use”

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Posted 1 day ago

“Easy to use website, simple to order, and good updates once the order was placed”

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Posted 1 day ago

Oliver Bonas is rated 4.8 based on 222,145 reviews