Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,173 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,173 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 15th January 2026

6020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“User friendly website and lots of tempting gifts made it easy for me to select some great presents for Christmas.”

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Posted 2 days ago

“Very straightforward and easy to find what I wanted and to progress an order”

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Posted 2 days ago

“Very good after speaking with customer service as shop attendant cleared my giftcard balance on a £4 item when I purchased instore but this was resolved and I was able to buy my loveky smiley mosaic!”

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Posted 2 days ago

“Very good.”

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Posted 2 days ago

“I ordered the pink ceramic pot for my my daughter in law, and you confirmed it was sent. The problem was the pot delivered was a completely different one, so it was not a good experience. ☹️”

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Posted 2 days ago

Hi there, We're sorry to hear that you were sent the pot, this isn't the usual level of service we expect at all and completely understand how disappointing this may be. Please get in touch with our customer service team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“The website was wonderful to use, similar items appearing when clicking on a product was so helpful when deciding”

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Posted 2 days ago

“Excellent. Easy to navigate, prices, delivery all time time . 10/10”

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Posted 2 days ago

“Excellent. Very helpful staff at the Manchester branch, ordered the necklace for me as not in stock at that store. Had free delivery too.”

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Posted 2 days ago

“Super experience! In stock near Christmas and fast delivery. Arrived when stated. Wife loves them. Thank you”

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Posted 2 days ago

“Easy to access, order and fast delivery.”

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Posted 2 days ago

“Brilliant, service was very efficient.”

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Posted 2 days ago

“Very good website with a good selection of item's. Easy to use and simple to order and pay.”

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Posted 2 days ago

“Very easy site to navigate. Goods were delivered on time and no breakage.”

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Posted 2 days ago

“Website easy to navigate and use.”

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Posted 2 days ago

“Great experience as always. Beautifully layed out website, always a joy to browse”

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Posted 2 days ago

“I went in store initially and saw the candle and then bought it online for a friend who was with me at the time. My experience was fine and easy to use the website.”

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Posted 2 days ago

“Great, plenty of sizes, great staff.”

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Posted 2 days ago

“Lovely little frame”

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Posted 2 days ago

“Excellent experience and beautiful item”

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Posted 2 days ago

“Fast & efficient service, delivered before Christmas even though I ordered late, couldn’t be happier with my purchase!”

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Posted 2 days ago

Oliver Bonas is rated 4.8 based on 213,173 reviews