Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,246 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,246 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 22nd July 2026

6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Store experience in guidford was amazing The arm on my sunglasses had broken and the team provided a replacement without question”

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Posted 1 day ago

“Chelsmford store was bright, clean and very friendly staff”

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Posted 1 day ago

“Very disappointed with this sweatshirt. I sized down and it’s still big and shapeless. Sorry OB.”

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Posted 1 day ago

“Very good. Niece loved a bag she saw on line so purchased it for her birthday”

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Posted 1 day ago

“The website is great, easy to use.”

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Posted 1 day ago

“I haven’t received my purchase as yet”

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Posted 1 day ago

Hi Patricia, We're sorry to hear that you have not received your order yet. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 21 hours ago

“Delivery was prompt”

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Posted 1 day ago

“Bought online, simple to use website”

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Posted 1 day ago

“I struggled to browse the website. Every time I clicked on an item, the product catalogue would jump back to the top upon returning to the search page. Also, when scrolling through the catalogue, the page was constantly glitching and reloading. This could possibly be to do with my phone. I have an iPhone 12 mini, so will be upgrading soon!”

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Posted 1 day ago

Hi Chloe, We're sorry to hear that you had some troubles browsing our website, this shouldn't happen & we have made sure to pass some feedback onto our quality control team. We would recommend that for now, please try a different device but if you need any further help, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 21 hours ago

“My experience with Oliver Bonas has always been excellent. The website is beautifully designed, easy to browse, and makes it simple to find unique pieces that feel a little different from everyday homeware. Product descriptions and photos are helpful, and my order arrived well packaged and in great condition. I love the attention to detail and the quality of the items — everything feels thoughtfully designed and special. I’ll definitely be shopping with Oliver Bonas again.”

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Posted 1 day ago

“Easy to navigate website. Ordered a card wallet online, arrived quickly”

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Posted 1 day ago

“Great as always so many unusual items”

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Posted 1 day ago

“Good range of filters. But I wish OB showed the clothers on a wider variety of body types.”

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Posted 1 day ago

“Very easy website to use . And always have a great experience in store too.”

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Posted 1 day ago

“Love looking round the stores and the website is easy to use.”

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Posted 1 day ago

“Website was easy to use and quick to find what I wanted”

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Posted 1 day ago

“Easy online purchase and super quick delivery.”

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Posted 1 day ago

“In store experience was brilliant, the staff were very helpful and welcoming”

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Posted 1 day ago

“Fabulous!! Totally recommend”

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Posted 1 day ago

“Easy to purchase and delivered promptly.”

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Posted 1 day ago

Oliver Bonas is rated 4.8 based on 224,246 reviews