Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,256 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd July 2026

6091

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website was great having seen item in store I like to see things and saw the trousers and for the coord from site. Lovely detail and good quality as always. Great finish and flattering”

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Posted 1 day ago

“Really easy to use. Great item.”

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Posted 1 day ago

“Lovely experience. My wife lives yiur clothes and this is my treat to her.”

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Posted 1 day ago

“I ordered on line but picked up from the local store. The web site was easy to use and the pick up good.”

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Posted 1 day ago

“In store, in Exeter, found some lovely clothes but most impressed by staff. Everyone was so lovely and helpful, wish I got the girl helping with the changing rooms name as she was so pleasant. Salesperson 12499 on the till was also fantastic.”

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(Exeter) - Posted 1 day ago

“Quick delivery and easy to return a second item.”

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Posted 1 day ago

“Very good, easy to operate”

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Posted 1 day ago

“Loved it. Website easy to navigate.”

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Posted 1 day ago

“Beautiful shirt with really vibrant colours. I love it. As with OB, I size down.”

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Posted 1 day ago

“Website good easy to follow”

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Posted 1 day ago

“Store experience in guidford was amazing The arm on my sunglasses had broken and the team provided a replacement without question”

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Posted 1 day ago

“Chelsmford store was bright, clean and very friendly staff”

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Posted 1 day ago

“Very disappointed with this sweatshirt. I sized down and it’s still big and shapeless. Sorry OB.”

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Posted 1 day ago

“Very good. Niece loved a bag she saw on line so purchased it for her birthday”

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Posted 1 day ago

“The website is great, easy to use.”

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Posted 1 day ago

“I haven’t received my purchase as yet”

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Posted 1 day ago

Hi Patricia, We're sorry to hear that you have not received your order yet. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“Delivery was prompt”

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Posted 1 day ago

“Bought online, simple to use website”

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Posted 1 day ago

“I struggled to browse the website. Every time I clicked on an item, the product catalogue would jump back to the top upon returning to the search page. Also, when scrolling through the catalogue, the page was constantly glitching and reloading. This could possibly be to do with my phone. I have an iPhone 12 mini, so will be upgrading soon!”

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Posted 1 day ago

Hi Chloe, We're sorry to hear that you had some troubles browsing our website, this shouldn't happen & we have made sure to pass some feedback onto our quality control team. We would recommend that for now, please try a different device but if you need any further help, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“My experience with Oliver Bonas has always been excellent. The website is beautifully designed, easy to browse, and makes it simple to find unique pieces that feel a little different from everyday homeware. Product descriptions and photos are helpful, and my order arrived well packaged and in great condition. I love the attention to detail and the quality of the items — everything feels thoughtfully designed and special. I’ll definitely be shopping with Oliver Bonas again.”

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Posted 1 day ago

Oliver Bonas is rated 4.8 based on 224,256 reviews