Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 219,447 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 219,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 18th April 2026

6107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use website”

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Posted 2 days ago

“Easy to use Great choice Lovely designs Always find items I like and always end in ordering”

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Posted 2 days ago

“Terrible courier service. Ordered twice and neither arrived. OB gave refund but I had to chase twice and what’s the point of a courier service if they don’t deliver”

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Posted 2 days ago

“Ordered in line. Arrived in a few days. Great little card holder but the zip dies stick and it can be difficult to open and close it.”

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Posted 2 days ago

“Both store and website are a delight to visit”

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Posted 2 days ago

“Always friendly staff”

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Posted 2 days ago

“Very good. Easy and clear to navigate and different sections easy to search.”

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Posted 2 days ago

“Ordered online. A present for a friend. Very pretty earrings and she liked them. I would have liked to have received them in a small box instead of the paper envelope they were delivered in when I picked them up from the shop. Earrings are delicate and need better packaging.”

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Posted 2 days ago

“Excellent service”

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Posted 2 days ago

“very good experience”

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Posted 2 days ago

“Easy and the vase was stunning . Well packaged .”

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Posted 2 days ago

“Website is easy to navigate, delivery was swift and well packaged.”

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Posted 2 days ago

“Very user friendly, I love the favourites section”

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Posted 2 days ago

“Easy to order online.”

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Posted 2 days ago

“Fabulous as always.”

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Posted 2 days ago

“Excellent as always”

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Posted 2 days ago

“I love Oliver Bonas. Generally alway pop in if I’m passing a store. I had seen this pink swan jumper on one of my visits and loved it, but the £72 price tag put me off from buying it. I visited the website regularly longing for said jumper, and eventually got an email saying there was a sale on with 30% off, and within that email you must have known I was looking for this jumper as there it was, 30% off. I shot over to the website and added it to my basket, and to my amazement and joy my £5 welcome voucher was also able to be applied at the same time. So I got the jumper and it’s just as beautiful as I remember.”

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Posted 2 days ago

“Easy to navigate website, and straightforward transaction NHS discount given, price very reasonable without discount, this was an added bonus”

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Posted 2 days ago

“Really good! It was easy and delivery was fast”

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Posted 2 days ago

“Staff could not be helpful enough with both purchase and subsequent return for different item.”

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Posted 2 days ago

Oliver Bonas is rated 4.8 based on 219,447 reviews