Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 209,757 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 209,757 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 14th December 2025

6013

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great , very easy online purchase . Delivered quickly too”

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Posted 1 day ago

“Excellent! Beautiful pieces”

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Posted 1 day ago

“Very good quality items. And prompt delivery. Thanks”

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Posted 1 day ago

“Website was really easy to use and quick delivery! I went into store yesterday and was greeted so nicely asking about my Christmas shopping and whether I needed any help. Lovely atmosphere”

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Posted 1 day ago

“Very good quality and very good service”

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Posted 1 day ago

“Excellent customer service”

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Posted 1 day ago

“I purchased 3 items from the Oliver bonas located in Victoria Train station. I was disappointed that despite asking for my blue light card discount, showing my blue light card and also double checking that the discount was put on, they still did not apply my discount. After I paid, the lady discovered that she had not put it. I always double check for this reason and she had assured me she had. They offered to refund me and then charge me again but I would have missed my train, so I had to run. This was really disappointing and has never happened before with Oliver bonas.”

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(Victoria) - Posted 1 day ago

Hi there, we’re sorry to hear your blue light discount was missed on your receipt. This is disappointing and not the service we wanted for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“Beautiful slippers unfortunatly I had to return as I bought the wrong size. But bought the right size in store”

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Posted 1 day ago

“Positive experience - I bought a hat online and it arrived promptly.”

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Posted 1 day ago

“Lovely cute clip. Larger than I expected.”

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Posted 1 day ago

“It was easy to use”

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Posted 1 day ago

“Such a lovely store so helpful. Even got my picture delivered”

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Posted 2 days ago

“Excellent delivery service.”

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Posted 2 days ago

“Excellent”

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Posted 2 days ago

“Very positive, lovely items and helpful staff, nice gift wrapping too.”

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(Battersea) - Posted 2 days ago

“Ordered the item, it arrived very well packaged and promptly.”

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Posted 2 days ago

“Great and easy to use”

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Posted 2 days ago

“The assistant, was very nice and friendly, in the store, market Street”

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(Manchester) - Posted 2 days ago

“Bought this as a gift for a friend and she loved it. She said it smelt lovely and the reusable jar is great.”

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Posted 2 days ago

“Meadowhall today , lovely young girl , happy and smiling. Thank you Would love to pass on our thanks. Helped me and the wife Details from receipt below”

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(Meadowhall) - Posted 2 days ago

Oliver Bonas is rated 4.8 based on 209,757 reviews