Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 209,233 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 209,233 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 3rd December 2025

6000

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered this online and had it delivered to my daughter’s address for her birthday. It arrived well ahead of the day. She loved her gift, put it on straightaway and wore it out for lunch! The fit was as described - slightly roomy - which is perfect for the style!”

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Posted 2 days ago

“Great, easy to use & filter!”

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Posted 2 days ago

“Very good lovely bag”

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Posted 2 days ago

“Good experience with website, found product easily and arrived very quickly.”

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Posted 2 days ago

“Fabulous!”

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Posted 2 days ago

“Always efficient”

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Posted 2 days ago

“Fairly quick delivery which is always appreciated.”

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Posted 2 days ago

“Excellent and efficient service from start to finish”

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Posted 2 days ago

“amazing, honestly so easy to naviagte and a gorgeous dress. V happy - so much so i bought 2 other similar dresses!”

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Posted 2 days ago

“Always love OB!”

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Posted 2 days ago

“Smooth very easy”

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Posted 2 days ago

“Excellent service ordered on line one of the flutes arrived broken took them back the store they were really helpful and very pleasant”

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Posted 2 days ago

“I found everything I wanted, a jumper for my mums birthday, but only when I got home I noticed they charged me for a bag when I said I didn’t want one. I was a little annoyed by this.”

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(Liverpool One) - Posted 2 days ago

Hi there, We're sorry to hear that you were charged for a bag you didn't ask for. This isn't the usual service we aim to provide and we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“Lovely staff and range of quality items.”

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Posted 2 days ago

“Easy to order, very quick delivery and a lovely item. Worth spending a bit more for a lovely mat that doesn’t shed.”

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Posted 2 days ago

“Very friendly, quick and helpful.”

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Posted 2 days ago

“As usual fast and efficient”

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Posted 2 days ago

“Hi very sad to say it has been very poor, I am still waiting for this item and £207 worth of clothing, Evri dreadful can’t even chat to a human very frustrating! I love Olivar Bonas won’t be ordering on line again to go through this hassle, unfortunately I don’t get to go to Chester ofter which is my nesrest store.”

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Posted 2 days ago

Hi there, We're sorry to hear that you are still waiting on your order. This isn't the usual service we aim to provide and we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 day ago

“Very good, no issues when ordering on the website, thank you”

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Posted 2 days ago

“Ordered online which was quick and relatively easy”

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Posted 2 days ago

Oliver Bonas is rated 4.8 based on 209,233 reviews