Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,568 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th September 2026

6099

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both great experiences! I bought online and returned an item in store, which was so easy!”

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Posted 6 days ago

“Great service as always.”

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Posted 6 days ago

“It's a brilliant store to shop online. Very efficient and easy. The earrings are beautiful, really pleased with them.”

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Posted 6 days ago

“Great communication”

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Posted 6 days ago

“I bought the bracelet from the store and the matching necklace from the website. I love the design but the gold tone wears off so quickly I could never justify paying full price (£50) for the set. Even in the sale at 20% off it's way overpriced for the amount of time it lasts, which is barely a month. So I guess I enjoyed my treat whilst knowing it would be very short lived.”

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Posted 6 days ago

Hi Alison, We're sorry to hear that your bracelet has started to tarnish, this is frustrating & should not have happened. Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 days ago

“Very easy to navigate”

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Posted 6 days ago

“Excellent”

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Posted 6 days ago

“This was a present. The receiver was delighted with it.”

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Posted 6 days ago

“Bought the dress online and as described. Lovely summer dress”

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Posted 6 days ago

“It was fine but unfortunately skirt was too large”

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Posted 6 days ago

“easy to order”

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Posted 6 days ago

“Gorgeous t-shirt. Quality thick material. It’s very oversized. I wear between 14-16 and ended up ordering this in a 12 which fits perfectly. It was in the sale so I got one for my sister too. She wears size 10-12 and I got her an 8 and it’s a lovely fit. Can’t believe I got an Oliver Bonas t-shirt for £12. Love the style and quality.”

Oliver Bonas 5 star review on 7th September 2026

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Posted 6 days ago

“Really pleased with my purchase from Oliver Bonas! The item is beautiful, great quality and looks exactly as pictured. Delivery was quick and everything was packaged really nicely. I would definitely order from Oliver Bonas again!”

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Posted 6 days ago

“Excellent, easy to use website and very inviting. Love Oliver bonas!”

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Posted 6 days ago

“Easy to use website; clear and simple.”

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Posted 6 days ago

“Lovely item which arrived in good time.”

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Posted 6 days ago

“Excellent service, very easy and quick delivery, with frequent delivery updates.”

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Posted 6 days ago

“Straightforward and easy to use. Good customer service.”

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Posted 6 days ago

“Excellent order process and product”

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Posted 6 days ago

“Love this store, products are amazing and fantastic customer service”

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Posted 6 days ago

Oliver Bonas is rated 4.8 based on 227,568 reviews