Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,559 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th September 2026

6099

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very good”

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Posted 5 days ago

“Always a great experience ordering from Oliver Bonas!”

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Posted 5 days ago

“Never arrived due to courier”

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Posted 5 days ago

“Wrong items delivered. Reruns process with Evri has been a mess”

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Posted 5 days ago

Hi Connor, We're sorry to hear that you received the wrong items & you've been having some troubles with your return, this is frustrating & should not have happened. Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 4 days ago

“Excellent service”

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Posted 5 days ago

“Very good ordered on line and communication was very efficient”

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Posted 5 days ago

“very easy to use and navigate”

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Posted 5 days ago

“Easy online shopping experience and very happy with my vase. It's beautiful!”

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Posted 5 days ago

“My daughter and I had great service and help during our trip to the Chelmsford shop the staff were so helpful and friendly nothing was to much trouble for them ,we will definitely be back!”

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Posted 5 days ago

“Great. Helpful and kept me informed about my order. Unique clothes. And very comfortable. Sizing on point.”

Oliver Bonas 5 star review on 7th September 2026

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Posted 5 days ago

“Beautiful gift my friend loved her birthday present”

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Posted 5 days ago

“Both great experiences! I bought online and returned an item in store, which was so easy!”

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Posted 5 days ago

“Great service as always.”

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Posted 5 days ago

“It's a brilliant store to shop online. Very efficient and easy. The earrings are beautiful, really pleased with them.”

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Posted 5 days ago

“Great communication”

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Posted 5 days ago

“I bought the bracelet from the store and the matching necklace from the website. I love the design but the gold tone wears off so quickly I could never justify paying full price (£50) for the set. Even in the sale at 20% off it's way overpriced for the amount of time it lasts, which is barely a month. So I guess I enjoyed my treat whilst knowing it would be very short lived.”

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Posted 5 days ago

Hi Alison, We're sorry to hear that your bracelet has started to tarnish, this is frustrating & should not have happened. Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 5 days ago

“Very easy to navigate”

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Posted 5 days ago

“Excellent”

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Posted 5 days ago

“This was a present. The receiver was delighted with it.”

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Posted 5 days ago

“Bought the dress online and as described. Lovely summer dress”

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Posted 5 days ago

Oliver Bonas is rated 4.8 based on 227,559 reviews