Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 196,416 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 196,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 29th April 2025

5801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and well made. Lovely gift for my niece ❤️”

Helpful Report

Posted 2 days ago

“I have realised that it is pointless looking at or ordering your shoes and sandals as your size 8 is not a true size 8 (42) but only size 41. That size to me ( and to staff in ‘proper’ shoe shops) is really just 7 1/2 and too short. Guess what, they then don’t make it in 42, so tough luck if you really like it. In hope that I come across a generous size I have ordered and tried various styles of your sandals but none have ever fit. Size 8 is a dreadful size to be due to this confusion of size 41 /42. Thank goodness for shops like M&S, Next, L K Bennett, Clarks and brands Fit Flop and most German shoes etc where size 8 is a 42 or we poor ladies with feet that size would be having to buy trainers all the time. Make a size 42, you may get a pleasant surprise at how quickly they are sold as there are lots of us out here looking for nice shoes.”

Helpful Report

Posted 2 days ago

“The whole process was seamless,will have no hesitation in ordering from Oliver Bonas in the future.”

Helpful Report

Posted 2 days ago

“Easy to order on website. Item securely packaged so it did not break. Handbag was sent on a separate order. The only downside was that although I ordered next day delivery and waited in all day, only one of the parcels arrived the next day.”

Helpful Report

Posted 2 days ago

“Website, great experience”

Helpful Report

Posted 2 days ago

“Super easy to order and quick delivery”

Helpful Report

Posted 2 days ago

“The jumper I wanted had a hole in it so I had to buy it online”

Helpful Report

Posted 2 days ago

“The service was well done, received my purchase within 3 working days”

Helpful Report

Posted 2 days ago

“Very good experience.”

Helpful Report

Posted 2 days ago

“I waited a long time for these and they did not disappoint...love them so comfy”

Helpful Report

Posted 2 days ago

“Really good and easy to use”

Helpful Report

Posted 2 days ago

“Easy as always”

Helpful Report

Posted 2 days ago

“Website easy to use but unfortunately issues with replacement item which wasn’t sent with fittings and instructions, which were provided in the first shipment (had to return due to damage). Told by customer service that the mirror doesn’t come with fittings. Very disappointing as I love Oliver Bonas.”

Helpful Report

Posted 2 days ago

“Great service”

Helpful Report

Posted 2 days ago

“Excellent - the website is really easy to use and the staff in the store are lovely.”

Helpful Report

Posted 2 days ago

“Very smooth. Whilst the dress I purchased was beautiful the style did not suit me. However, the process that was in place to return this, for such reason was great and make Oliver Bonas such a great company to shop with.”

Helpful Report

Posted 2 days ago

“Easy to process order and kept informed regarding delivery.”

Helpful Report

Posted 2 days ago

“Good website”

Helpful Report

Posted 2 days ago

“Great as always, my favourite place to shop!”

Helpful Report

Posted 2 days ago

“Very easy”

Helpful Report

Posted 2 days ago

Oliver Bonas is rated 4.8 based on 196,416 reviews