Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,176 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 15th January 2026

6020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately, I’m very disappointed with this scarf. After just one day of wear, it caused significant lint and fibre transfer onto my coat, making it look old and damaged. This is unacceptable, especially when worn with high-quality outerwear. I do no want to remain anonymous , not sure why I can only submit anonymously”

Helpful Report

(Epsom) - Posted 3 days ago

Hi there, We're sorry to hear that the fibres on your scarf are shedding, this isn't the usual quality we expect at all and completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 days ago

“Easy website to use, difficult to stop spending money! Always great gift ideas and stuff to tempt me.”

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Posted 3 days ago

“Great, very easy”

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Posted 3 days ago

“Easy to navigate and find what I was looking for.”

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Posted 3 days ago

“The website was excellent- easy to navigate and search for what I was looking for!”

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Posted 3 days ago

“Arrived quickly and was the perfect gift!”

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Posted 3 days ago

“Online - found lots of ace gift ideas. Plenty of good quality gifts - I think this has improved there recently”

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Posted 3 days ago

“Really easy to use and follow”

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Posted 3 days ago

“The experience online was seamless. Great selection of products. Quick and easy oredering process. And reliable, speedy delivery!”

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Posted 3 days ago

“The experience was good I found products I loke”

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Posted 3 days ago

“The website is really easy to order from and the game I ordered arrived quickly which was ideal given I ordered it just before Christmas as a last minute gift for a friend.”

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Posted 3 days ago

“The trousers were far too long despite I am quite tall size 12”

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Posted 3 days ago

“Easy to navigate”

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Posted 3 days ago

“Easy to use, delivery was fast.”

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Posted 3 days ago

“I placed my order online. It was quick, easy and very user-friendly.”

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Posted 3 days ago

“Excellent, straight forward.”

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Posted 3 days ago

“Very pleasant”

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Posted 3 days ago

“My first time ordering from Oliver Bonas and my experience was a good one! Nice ecommerce shopping experience (and I don't say that often as a web developer),”

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Posted 3 days ago

“Very simple and easy to use”

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Posted 3 days ago

“Spotted an item in store with my mum and she loved it, found it easily on the website and ordered. Standard delivery was swift. As it was a fragile glass item, it was really well packed and arrived in great condition. Lovely packaging and great product quality, my mum is very happy!”

Helpful Report

Posted 3 days ago

Oliver Bonas is rated 4.8 based on 213,176 reviews