OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,965 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 24/11 delivered 2 weeks later. Presume order was caught up in 2 Royal Mail strikes, so although not ok vape at fault, it just adds to a negative experience”

Helpful Report

Posted 3 years ago

Hi Ellen, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Brilliant, fast delivery, would not shop anywhere else, and great prices too. what's not to like”

Helpful Report

Posted 3 years ago

Hi Jason, Thank you so much for your lovely review - we're really glad to hear this! if we can be of any assistance then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Was easy to order and quickly dispatched but took a few more days to arrive but that was due to postal strike”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for your review - we're sorry to hear your order took longer than expected to arrive. If we can be of any assistance then please let us know. :) Amber @ OK Vape

Posted 3 years ago

“I am still waiting for my order,I was told it was on its way on November 26th.”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great value very fast delivery”

Helpful Report

Posted 3 years ago

Hi David, Thank you so much for your review! Amber @ OK Vape

Posted 3 years ago

“I placed an order on the 25th November still waiting on it this doesn't happen normally it must be due to the postal strike my orders arrive in 4_6 days as a rule.”

Helpful Report

Posted 3 years ago

“Service is very quick and efficient”

Helpful Report

Posted 3 years ago

Hi Nicky, Thank you for your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 3 years ago

“Thanks ok vape got my delivery today. Thankyou guys happy Christmas.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your lovely review! Happy Christmas to you too 😊 Amber @ OK Vape

Posted 3 years ago

“Excellent service, packaging much improved.”

Helpful Report

Posted 3 years ago

Hi there, We're really happy to hear this - thank you for leaving a review! If we can be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Very good service and excellent delivery times”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for your review! If we can be of any assistance then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Excellent service. Order was received promptly and very pleasant customer service. Thank you 😊”

Helpful Report

Posted 3 years ago

Hi Paul, We're really glad to hear these comments, thank you for your lovely review 😊 If we can be of any assistance then please let us know. Amber @ OK Vape

Posted 3 years ago

“Hassle-free ordering and quick delivery. Would be nice if refills came in larger packs though.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for your review and comments, we take all customer feedback into account :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great product and always good service. I had to ring once re a question and the girl on the line was excellent”

Helpful Report

Posted 3 years ago

Hi Fiona, Thank you for your review - we're really glad to hear this :) If we can be of any help then please don't hesitate to get in touch again. Amber @ OK Vape

Posted 3 years ago

“Excellent e.cig refills.Haven’t smoked cigarettes since I started using these 10 years ago.”

Helpful Report

Posted 3 years ago

Hi Jacqueline, Thank you for your review. That is brilliant, well done you! 😊 If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“I've used okvape for about a year now and love the blackcurrant and the menthol. Mostly delivery is next day but have been a few times it's 3-4 days too so I try to order with this in mind so I'm not without.”

Helpful Report

Posted 3 years ago

Hi Tracy, We're really glad to hear you like those flavours, we really appreciate your custom! If we can be of any help please don't hesitate to get in touch :) Amber @ OK Vape

Posted 3 years ago

“Always happy when ordering,arrived on time. Customer service brilliant 👏”

Helpful Report

Posted 3 years ago

Hi Janet, This is lovely to hear, thank you so much for your review! If we can be of any help then please let us know 😊 Amber @ OK Vape

Posted 3 years ago

“A fine as usual”

Helpful Report

Posted 3 years ago

Hi Allister, That's great news - thank you for your review :) If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“The first order I placed was processed and delivered very quickly and accurately. The second order I placed a week ago and I’m still waiting on delivery! The tracking number when entered into Royal Mail website comes up with message to say information will be updated once delivery attempt has been made so not much use. The jury is open as to whether I will use them again!!!”

Helpful Report

Posted 3 years ago

Hi Simon, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the Black Friday weekend have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mails system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“very happy with your service was longer than a day to deliver but was a postal strike didn't get in touch with u as no need to will be ordering again soon ty julie”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to leave us a review! If we can ever be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great value. Quick delivery”

Helpful Report

Posted 3 years ago

Hi Lindsey, Thank you for your review! Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 6,965 reviews