OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,965 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful customer service - thanks Amber for your help with my order.”

Helpful Report

Posted 3 years ago

Hi Lynda, Thank you so much for leaving a review! I'm really pleased I could be of help :) Please don't hesitate to get back in contact if we can assist further. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good company. Quick reliable service, orders always correct, quality goods and customer queries answered promptly.”

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Posted 3 years ago

Hi Christopher, We really appreciate you taking the time to leave your feedback, we're really glad to hear this! 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Perfect sales person helpful and the delivery was only slightly delayed otherwise I’d totally recommend this company for all your vaping needs”

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Posted 3 years ago

Hi Craig, Thank you so much for taking the time to leave a review! We're glad to hear we could be of help, but can only apologize to hear about the delivery delay, unfortunately their was a lot of disruption due to the Royal Mail industrial action and festive period, but it looks like it is returning back to normal service now. Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Hazel, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“great service, I had inadvertently ordered the wrong strength refill and they were replaced in good time with no problems”

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Posted 3 years ago

Hi Dorothy, Many thanks for your review! We're glad to hear we helped with your order 😊 Please let us know if we can be of any further assistance. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Always get the order right …and always double quick to post other’s companies should take a leaf out of there books”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you so much for your glowing review - we really appreciate your feedback! If there is anything we can help with then please don't hesitate to get in touch. 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Highly recommend. Great communication. Thank you.”

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Posted 3 years ago

Hi Aniz, Thank you for your review! Please let us know if we can be of any assistance. Best wishes, Amber @ OK Vape

Posted 3 years ago

“I have been using ok vape for a few years and am always totally satisfied with the products and the excellent service. Highly recommend both!”

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Posted 3 years ago

Hi there, Thank you so much for taking the time to leave us a review - we're really glad to hear your are enjoying the products! If there is anything we can help with then please let us know. 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Ok vape provide a good service with next day delivery products of good quality thanks”

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Posted 3 years ago

Hi Mike, Thank you so much for your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very easy ordering. Dispatched very quickly. A pleasure to do business with. Thank you.”

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Posted 3 years ago

Hi Kenneth, We're really glad to read this, thank you for taking the time and leaving your wonderful review 😊 If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Always good service. 👍”

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Posted 3 years ago

Hi Richard, Thank you for your review! We're really glad you're happy with the service. If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very good, delivered on time. No problems .”

Helpful Report

Posted 3 years ago

Hi Patricia, Thank you for taking the time to leave a review! Please don't hesitate to get in touch if we can be of any help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“A very smooth inhale, just lacks some of the Menthol flavourings.”

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Posted 3 years ago

Hi Jessica, Thank you for your review! We are grateful that you took the time to send feedback about our product, and will be sure to pass this on :) If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Ronan, Thank you for leaving a review! If we can be of any help then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“GOOD HONEST COMPANY. MY ITEMS WENT MISSING IN POSTAL STRIKE AND THEY REPLACED THEM WITHOUT ANY FUSS. I COULD HAVE BEEN LYING. I WAS NOT BUT THEY TOOK THE COST OF A REPLACEMENT SET WITH NO WHINGING. SO VERY GOOD HONEST COMPANY I RECOMMEND THEM”

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Posted 3 years ago

Hi Lee, Thank you for your review! We're sorry again for the issue with your original delivery - upon tracking and due to our policy, we could see it still hadn't moved and as it had passed our 10 day policy, we were more than happy to send you a replacement 😊 Thank you again, for your patience, understanding and kind words! If we can be of any other help then please let us know! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good”

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Posted 3 years ago

Hi Dilip, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick delivery and easy to order, the discount I had was a great bonus. Will definitely be ordering from you again.”

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Posted 3 years ago

Hi Hayley, We're really glad to hear this - thank you for taking the time to leave a review! If we can be of any help then please don't hesitate to contact us. Best Wishes, Amber @ OK Vape

Posted 3 years ago

“Great service and very quick to reply to messages!”

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Posted 3 years ago

Hi Sarah, Thank you for your lovely review! Please don't hesitate to get back in touch if we can help further. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great product, excellent service. 5*”

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Posted 3 years ago

Hey there, Thank you for your lovely review! Amber @ OK Vape

Posted 3 years ago

“I haven’t received my order yet”

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Posted 3 years ago

Hi Vivienne, I'm sorry to hear that your order is taking longer to arrive than expected. Unfortunately, we are reliant on external postal services and the ongoing Royal Mail strikes and larger volumes of mail over the festive period have caused disruptions to their services. I can confirm that your order has been dispatched and is currently in Royal Mail's system, so should be delivered soon. We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 6,965 reviews