OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,783 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery no problems”

Helpful Report

Posted 1 month ago

Hi Susan, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“The customer service at ok Vape is exceptional. They exchanged goods I'd ordered wrongly, twice, without hesitation and it WAS all my fault. It's everything you want from customer services really.”

Helpful Report

Posted 1 month ago

Hi Andrew, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 1 month ago

“Excellent service, very prompt on delivery.”

Helpful Report

Posted 1 month ago

Hi Lynda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we deal with you again soon! If you need any assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 month ago

“Order and delivery is ok. The refills don’t last as long know by about a third, it is noticeable”

Helpful Report

Posted 1 month ago

Hi Trevor, Thank you for taking the time to leave us a review, I'm sorry to hear this. I will get in touch via email to work together to resolve the issue. I am however glad to hear that you find the ordering process easy and the delivery prompt :). Kind regards, Ashley @ OK Vape

Posted 1 month ago

“All good Product arrived on time & very well packed. Thank you”

Helpful Report

Posted 1 month ago

Hi Julie, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“Brilliant service as always from ok vape.”

Helpful Report

Posted 1 month ago

Hi Brenda, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“Very polite lady answered my call. I always buy my batteries from you. Not so keen on the cartomizers so I’m still using ten motives. Otherwise good feedback.”

Helpful Report

Posted 1 month ago

Hi Caroline, Many thanks for taking the time to leave us your review! We're glad to hear that you've had consistent positive experiences with us. It's worth us mentioning that we've recently introduced a new range of refills, which is our 10 Motives Flavour Match range. This was created alongside 10 Motives customers to match the original flavour of the 10 Motives brand refills as much as possible. Please see the full range here for more information: https://okvape.co.uk/10-motives-flavour-match-refills/ All the best, Calum @ OK Vape

Posted 1 month ago

“Very polite lady answered my call. I always buy my batteries from you. Not so keen on the cartomizers so I’m still using ten motives. Otherwise good feedback.”

Helpful Report

Posted 1 month ago

“Always reliable good price and quick delivery. Happy with it all”

Helpful Report

Posted 1 month ago

Hi Linda, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Quick delivery and helpful”

Helpful Report

Posted 1 month ago

Hi Doreen, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“Great service.”

Helpful Report

Posted 1 month ago

Hi Pamela, We are pleased to hear you've been enjoying our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Very happy with the service, and very polite people when I phone my order in. Thank you .”

Helpful Report

Posted 1 month ago

Hi Jeannine, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we deal with you again soon! If you need any assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 month ago

“Great products and always a speedy delivery”

Helpful Report

Posted 1 month ago

Hi Peter, We're very glad to hear that you're enjoying our products and delivery is prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“The vape is loud and produces too much smoke for small tokes. Also pops very loudly with every toke.”

Helpful Report

Posted 1 month ago

Hi Eduardo, Thank you for taking the time to leave us a review, I'm sorry to hear that you have had a few issues with your new device. To get less vapour, it may be worth trying a different strength coil such as the 1.2 ohm as this produces less vapour. We hope this resolves the issue for you! Please do not hesitate to get in touch if we can assist you further :). Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Excellent service as per usual”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“Always dispatched efficiently and received in the time frame advised”

Helpful Report

Posted 1 month ago

Hi Jim, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“First class service”

Helpful Report

Posted 1 month ago

Hi Paul, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. All the best, Calum @ OK Vape

Posted 1 month ago

“A very rapid response to my order, a fast and efficient Royal Mail delivery and a highly satisfactory product.”

Helpful Report

Posted 1 month ago

Hi David, We are thrilled to hear that you are satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Happy with the item increased my nicotine intake from my last order”

Helpful Report

Posted 1 month ago

Hi Susan, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying our service and products. If we can be of any assistance, please let us know. All the best, Calum @ OK Vape

Posted 1 month ago

“Great service and turnaround”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 1 month ago

OK Vape is rated 4.8 based on 6,783 reviews