OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,915 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So good, I've now gone direct to OkVAPE for all my cigalikes...batteries (will order soon), cartridges and starter kits(!??)...Can't thank you guys enough for my full pack of Low strength cartridges when I'd one cartridge only at home that would not ignite from a pack bought from another company - they never assisted at all!...very happy regular customer now with OKVAPE direct. Extremely polite, understanding and courteous staff. Recommend 100%+++++”

Helpful Report

Posted 4 weeks ago

Hi Janice, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback! If you need any assistance or information about our products, please feel free to reach out. Kind regards, Ashley @ OK Vape

Posted 3 weeks ago

“Once again excellent service,easy ordering and prompt delivery very satisfied”

Helpful Report

Posted 1 month ago

Hi Thomas, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 3 weeks ago

“I never received my order- still waiting”

Helpful Report

Posted 1 month ago

Hi Suzanne, Many thanks for taking the time to leave us your review and we're sorry to hear you've not received your order as of yet. I'll be in touch with you directly to discuss this matter further. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Excellent product and fast delivery”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the products we offer and delivery service. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“I am always pleased with quick delivery. However I did order and pay from r a battery with my last order which I didn’t receive. I was also told I would receive a free battery but I didn’t receive that either”

Helpful Report

Posted 1 month ago

Hi Beverley, Many thanks for taking the time to leave us your feedback! It's great that you're enjoying our fast service and delivery. We're sorry to hear you were missing a few items from your order recently and I'll be in touch with you directly regarding this. All the best, Calum @ OK Vape

Posted 1 month ago

“Great company”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“Used regularly excellent service”

Helpful Report

Posted 1 month ago

Hi Brian, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Decent price and quick delivery. Great”

Helpful Report

Posted 1 month ago

Hi Richard, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“I have found the service with ok vape to be perfect. Fast delivery and any problems with the order they sort out immediately. All round very impressive”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you for taking the time to leave us your review, we are delighted to hear that you're enjoying our service and delivery. We're also glad that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Hi everyone The product is brilliant and customer service is faultless. Well done guys”

Helpful Report

Posted 1 month ago

“ideal to deal with and quick and secure delivery”

Helpful Report

Posted 1 month ago

“I had a problem with an order sometime ago with royal mail. When I contacted your customer service team they were amazing. So thank you customer service team.”

Helpful Report

Posted 1 month ago

“Although I do enjoy the OK vapes, I’m finding that they don’t last as long now. I did comment on this a while ago, but was advised by you to clean out the battery with a brush. I’ve tried this since but I’m still getting the same result. One packet from the 5 I bought, lasted 1 day when it’s normally 2/3 days, so it’s very disappointing. I would appreciate your comments please Regards Patricia Mills”

Helpful Report

Posted 1 month ago

Hi Patricia, Many thanks for taking the time to leave us your feedback! We're glad to hear you enjoy using our products. I've e-mailed you directly regarding the problem you've experiencing recently for more information. All the best, Calum @ OK Vape

Posted 1 month ago

“Ok vape is my favourite but I keep asking if they bad make a 10 or lower nicotine but havnt got back to me about it yet. I only buy mint cream because I love it, the device is smooth on the lips and just the right size. Please lower the nicotine to 10 🙏”

Helpful Report

Posted 1 month ago

Hi Anne, Many thanks for taking the time to leave us your review! We're glad to hear that you enjoy using our Pod Refills. We've also made a log of your feedback regarding nicotine strengths of our Pod range and this will be flagged with the relevant department. All the best, Calum @ OK Vape

Posted 1 month ago

“The order arrived on time and accurate.”

Helpful Report

Posted 1 month ago

Hi Ahmad, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Very fast and reliable service!”

Helpful Report

Posted 1 month ago

Hi Hazel, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us! If we can be of any help, then please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Pleased how quick my order arrived . And with the products, and the little amount I have saved., compared to buying in the shops.”

Helpful Report

Posted 1 month ago

Hi Julie, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed! We really appreciate you taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Brilliant service quick delivery”

Helpful Report

Posted 1 month ago

Hi Catherine, We are thrilled to hear that you continue to be satisfied with our service and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Have had several times now and delivery has been great comes in 2to3 days😄”

Helpful Report

Posted 1 month ago

Hi Robin, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“From contact to resolve fantastic customer services.”

Helpful Report

Posted 1 month ago

Hi Margaret, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 month ago

OK Vape is rated 4.8 based on 6,915 reviews