OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,653 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service fast no messing”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward. If you have any queries or need any assistance please don't hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 month ago

“I am writing on behalf of my mother in law,she loves it and she said she will definitely order again probably in the near future.”

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Posted 1 month ago

Hi Catherine, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. All the best, Calum @ OK Vape

Posted 1 month ago

“No problems. Always polite staff. As for the product, on occasion the refills seem not quite up to standard and the notion that each refill is equivalent to approx 20 cigarettes is laughable. But they’re imported from China right. Shame they’re not made in the Great UK. That’s all.”

Helpful Report

Posted 1 month ago

Hi there, Many thanks for taking the time to leave us your review! We're glad to hear that you've had consistent good service from our team and we're sorry to hear you've experienced occasion issues with some of the refills you've had. We're always on hand to help either by phone or e-mail should you need further assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

Hi Emily, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“Always great service, easy no hassle and quick delivery”

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Posted 1 month ago

Hi Marie, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Have been using for some time , and will continue to do so . Tried other similar products, but always come back to OK Vapes”

Helpful Report

Posted 1 month ago

Hi Matthew, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 1 month ago

“Difficult to order on line,no problem when ordered on telephone & delivery prompt Xx”

Helpful Report

Posted 1 month ago

Hi Gill, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance regarding ordering online in the future, please feel free to reach out. All the best, Calum @ OK Vape

Posted 1 month ago

“Always excellent service, goods arrive very quickly usually next day. The cig-like batteries are the best you can buy.”

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Posted 1 month ago

Hi Paul, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“Quick service”

Helpful Report

Posted 1 month ago

Hi Peter, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“Excellent service. Completely satisfied and quick delivery too.”

Helpful Report

Posted 1 month ago

Hi Anne, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 1 month ago

“It's a great service, saved me after Motives are pretty much unavailable , this will be weekly order”

Helpful Report

Posted 1 month ago

Hi Sabine, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“Very good thank you”

Helpful Report

Posted 1 month ago

Hi Gerda, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“The staff are very friendly and efficient. I find it difficult to buy on line. It is not clear what to do. Tracking could be easier to follow, and delivery instructions, easier to give, but overall I find OK Vape a very good company.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave us a review, we really appreciate your feedback! I'm sorry to hear that you find it difficult to use our website to place an order. I have made a log of your feedback for the relevant team. Unfortunately, we do not have control over the tracking information, as this service is provided by an external delivery service. However please feel free to call us on 0333 41 41 455 and we can provide you with tracking update over the phone :). Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Brilliant company, very fast delivery and easy ordering. I never go anywhere else.”

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Posted 1 month ago

“very good as always, had a slight problem with the battery I order but the issue was solved straight away”

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Posted 1 month ago

“Very good service and delivery”

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Posted 1 month ago

“Good fast service.”

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Posted 1 month ago

“Excellent service and great value for money. I highly recommend your products and service.”

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Posted 1 month ago

“First class operator taking order,delivery always reliable”

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Posted 1 month ago

Hi Barbara, Many thanks for taking the time to leave us your review! It's great to hear you're pleased with our service and delivery. Thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 month ago

“I’ve been a customer of OK Vape for about 10 years, and they have consistently proven to be a professional company that cares about their customers. Last summer, I accidentally received the wrong pod refills and (rather unfairly) left a medium review. To their credit, OK Vape immediately reached out to me, offered to replace any incorrect refills I still had, and even provided a prepaid envelope for the return. The issue was resolved quickly and with professionalism. Unlike many other companies, OK Vape has remained reliable and serious over the years. Their customer service is proactive, fair, and puts the customer first.”

Helpful Report

Posted 1 month ago

OK Vape is rated 4.8 based on 6,653 reviews