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OK Vape Reviews

4.8 Rating 7,421 Reviews
94 %
of reviewers recommend OK Vape
Company Reviews Product Reviews
4,614
 Metrics Info
4.8
Based on 7,421 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read OK Vape Reviews

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Carole T
Verified Buyer
“Very pleasant, helpful staff. Order delivered the next day as promised. Excellent”
Helpful Report
Posted 1 month ago
Hello Carole We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Hayley @ OK Vape
Posted 1 month ago
Norman S
Verified Buyer
“It was not made clear that there would only be 4 per pack effectively a 20% price increase”
Helpful Report
Posted 1 month ago
Hello Norman, Thank you for your review. We apologise for any confusion. The 10 Motives range has always been supplied in packs of 4 refills, whereas the OK Cigalike range is supplied in packs of 5 refills. We appreciate your feedback and are sorry for any misunderstanding regarding the pack quantities. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Erif R
Verified Buyer
“I have only given 3 stars as two elements of the ordering process were problematic for me and could easily be resolved. Firstly, no email was sent confirming purchase and secondly, because of this, I was unable to know when my order would be delivered.”
Helpful Report
Posted 1 month ago
Hello Erif, Thank you for your feedback. We're sorry you didn't receive your order confirmation and delivery updates. We were experiencing an issue with our email system at the time, but this has now been resolved. We appreciate your comments and apologise for the inconvenience caused. We hope to provide a smoother experience next time. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Michael J
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 month ago
Hello Michael Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Hayley @ OK Vape
Posted 1 month ago
Patrick C
Verified Buyer
“Great service and product”
Helpful Report
Posted 1 month ago
Hello Patrick, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
George K
Verified Buyer
“Good products, fast delivery,reasonable price.”
Helpful Report
Posted 1 month ago
Hello George, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Kathryn C
Verified Buyer
“Arrived promptly very good value will order again”
Helpful Report
Posted 1 month ago
Hello Kathryn, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Keith M
Verified Buyer
“I recently purchased a starter kit from ok vape the battery would not recharge so I emailed ok to see whether a refund or replacement would be on offer and am happy to say that another battery was sent within a couple of days. I am very happy and would certainly use again. Mr k Mcphail.”
Helpful Report
Posted 1 month ago
Hello Keith, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Catherine L
Verified Buyer
“Quick reliable service”
Helpful Report
Posted 1 month ago
Hello Catherine, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Elizabeth C
Verified Buyer
“Always quick & efficient. Ordering no problem.You receive exactly what is advertised.”
Helpful Report
Posted 1 month ago
Hello Elizabeth, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Steve W
Verified Buyer
“No thankd”
Helpful Report
Posted 1 month ago
Hello Steve, Thank you for your review! If there is anything we can help you with, please don't hesitate to contact us. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Diane H
Verified Buyer
“OK Vape is amazing. The flavour is excellent and my latest order was delivered in under 48 hours.”
Helpful Report
Posted 1 month ago
Hello Diane We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Hayley @ OK Vape
Posted 1 month ago
S M
Verified Buyer
“No issues”
Helpful Report
Posted 1 month ago
Hello, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Elizabeth M
Verified Buyer
“I was surprised and pleased at how easy it was to use. I am hoping that I can use the vape to help me stop smoking cigarettes.”
Helpful Report
Posted 1 month ago
Hello Elizabeth, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Brenda W
Verified Buyer
“Absolutely fine with quick delivery”
Helpful Report
Posted 1 month ago
Hello Brenda, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Autumn @ OK Vape
Posted 1 month ago
Yvonne H
Verified Buyer
“Brilliant service! Super quick postage.Ordered in the morning and received the next day.Thankyou 😀 Very happy customer”
Helpful Report
Posted 1 month ago
Hello Yvonne, We are really pleased to hear you've been enjoying our delivery and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Anonymous
Verified Buyer
“great product”
Helpful Report
Posted 1 month ago
Hello, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Christine C
Verified Buyer
“Fast efficient service can’t fault this company”
Helpful Report
Posted 1 month ago
Hello Christine, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape
Posted 1 month ago
Julie U
Verified Buyer
“Don’t last very long”
Helpful Report
Posted 1 month ago
Hello Julie, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Autumn @ OK Vape
Posted 1 month ago
David W
Verified Buyer
“Been using ok vape for several years now, always the same good quality. Very easy to order and very quick deliveries.”
Helpful Report
Posted 1 month ago
Hello David, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Autumn @ OK Vape
Posted 1 month ago
OK Vape is rated 4.8 based on 7,421 reviews
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