OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,520 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very affordable and efficient and the product is excellent”

Helpful Report

Posted 1 month ago

Hi Sian, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 1 month ago

“Good quality liquid at a good price, when bought in bulk. It vapes well in seemingly most devices. I tend to use 22 watts.”

Helpful Report

Posted 1 month ago

Hi Chris, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“I’ve used you for 10 years and recommend you to 4 people who also agree with me can’t get any better so thank you Alan”

Helpful Report

Posted 1 month ago

Hi Alan, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Always helpful always prompt with delivery”

Helpful Report

Posted 1 month ago

Hi Pamela, We are thrilled to hear that you continue to be satisfied with our service and delivery speed. Thank you for taking the time to leave us a review! Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“I have used these for quite a few years now much better than pigs cheaper too”

Helpful Report

Posted 1 month ago

Hi Rachel, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Excellent. Easy.Quick delivery. Thank you”

Helpful Report

Posted 1 month ago

Hi Claire, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Excellent all round.Great products at a great price. Quick delivery and helpful staff. What more could you ask for?”

Helpful Report

Posted 2 months ago

Hi Rebecca, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too! Please reach out to us if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Excellent service thanks”

Helpful Report

Posted 2 months ago

Hi Harold, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with the service provided! If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Quick delivery, good price. Products as described”

Helpful Report

Posted 2 months ago

Hi Sarah, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Took too long to arrive”

Helpful Report

Posted 2 months ago

Hi Amanda, Thank you for taking the time to leave us a review. We are reliant on external delivery services to ensure our customers' orders arrive safely and in a timely manner. Unfortunately, sometimes they do let us down. We aim to dispatch all orders placed by 2pm Monday to Friday, and 10am on Saturday, on the same day. Any orders placed after these times, are not dispatched until the next working day. Please accept our sincerest apologies for any inconvenience caused. If you have any questions, or require any assistance, please do get in touch! Kind regards, Ashley @ OK Vape

Posted 1 month ago

“The refills I bought this time did not taste the same as 10 motives they had a slight chemical aftertaste which I found disappointing.”

Helpful Report

Posted 2 months ago

Hi Pamela, Thank you for taking the time to leave us a review! We're sorry to hear you've experienced an issue with our refills recently. We'll be in touch directly to discuss this further with you. All the best, Calum @ OK Vape

Posted 2 months ago

“Decent ptice and quick delivery”

Helpful Report

Posted 2 months ago

Hi Richard, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Was very simple to order and very quick to dispatch and pick delivery”

Helpful Report

Posted 2 months ago

Hi Caroline, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback! Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Always the best value for money, and fast delivery 👌”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Order online and it turns up in a couple of days and reasonable prices what more could you want,”

Helpful Report

Posted 2 months ago

Hi John, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Makes an excellent prop for theatrical productions that require smoking”

Helpful Report

Posted 2 months ago

Hi Ewan, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 2 months ago

“Very quick delivery ..”

Helpful Report

Posted 2 months ago

Hi Lorraine, We're very glad to hear that you were satisfied with the delivery service and speed, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 2 months ago

“Straight forward ordering having used them before, just a pity they use Royal Mail who can be quite erratic in their delivery.”

Helpful Report

Posted 2 months ago

Hi Anthony, Thank you for leaving us your feedback. We do provide our customers with a couple of delivery services, including a DPD option. Should you wish to change the delivery service on your order, please select this upon checkout. All the best, Calum @ OK Vape

Posted 2 months ago

“I didn't buy for ages as quality went down so bad. I am so pleased i came back to OK quality back great value. Helen”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for taking the time to leave us a review. I would like to reassure you that we have made no changes to the way our products are made. Nevertheless, we value all of our customers and would never ignore any feedback given. I have made a log of your comments for our Quality Management team. We are glad to hear you have enjoyed our products! If there is anything we can help you with, please do get in touch. Kind regards, Ashley @ OK Vape

Posted 2 months ago

“My batteries came in good time, But l found them hanging in my letter box so they could easily have been stolen. Out of the five of the twelve l have used so far two have gone red, when l try to charge them with one of my old 10 motive chargers.”

Helpful Report

Posted 2 months ago

Hi Elaine, Thank you for taking the time to leave us your review. I'm sorry you've experienced an issue with delivery recently. We're reliant on couriers to deliver parcels on time and safely but occasionally they can let us down. We'll be in touch with you directly regarding the issue you've raised with your batteries. All the best, Calum @ OK Vape

Posted 2 months ago

OK Vape is rated 4.8 based on 6,520 reviews