OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,267 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always order from ok vape but it’s some frustrating when some of the tips don’t work.”

Helpful Report

Posted 2 weeks ago

Hi Kathleen, Thank you for taking the time to leave your review and I'm glad you continue to use our products. I'm sorry to hear that some of your refills were not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Excellent service good product selection Fast friendly service AAA+++++++”

Helpful Report

Posted 2 weeks ago

Hi Mark, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 weeks ago

“very good and friendly service”

Helpful Report

Posted 2 weeks ago

Hi Christine, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Good service overall but you do not supply 2 pods with vape nor do you have any pods for this model in stock.”

Helpful Report

Posted 2 weeks ago

Hi Rosemary, Thank you for taking the time to leave your review and are happy with the service we provide. I'm sorry to hear that you've been unable to purchase replacement parts for your device. I will get in touch directly with you via email to discuss further. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Always on time”

Helpful Report

Posted 2 weeks ago

Hi Patricia, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Very efficient company and fast.”

Helpful Report

Posted 2 weeks ago

Hi Julie, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Have been smoking these for about 10 years now & have dealt with their excellent customer service where for once in this modern world the customer is always right in their eyes. I wouldn’t smoke another, I would just quit if it had come to that.”

Helpful Report

Posted 2 weeks ago

Hi Gary, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback! If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Super quick delivery and communication”

Helpful Report

Posted 2 weeks ago

Hi Catherine, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Quick delivery as always”

Helpful Report

Posted 2 weeks ago

Hi Philip, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. Best wishes, Calum @ OK Vape

Posted 2 weeks ago

“All good and as described.”

Helpful Report

Posted 2 weeks ago

Hi Gary, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Calum @ OK Vape

Posted 2 weeks ago

“Very good service throughout”

Helpful Report

Posted 2 weeks ago

Hi Linda, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 2 weeks ago

“I don't seem to receive the Kudos points anymore for a discount, other than that I'm happy.”

Helpful Report

Posted 2 weeks ago

Hi Mark, Thank you for sharing your review and feedback. We are however, sorry to hear you are disappointed with the discontinuation of the points system; we will be running special offers throughout the year and still have multi-buy discounts. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Calum @ OK Vape

Posted 2 weeks ago

“Brilliant Service”

Helpful Report

Posted 2 weeks ago

Hi Pete, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope We can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Good service love the vapes 😊”

Helpful Report

Posted 3 weeks ago

Hi Jackie, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Calum @ OK Vape

Posted 2 weeks ago

“Arrived well wrapped and quickly. As always! Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Maggie, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 3 weeks ago

“Since using ur products its a big change from smoking,I've found that it's safer to use,cleaner n less smells when entering my home,cheaper for me,much safer in my home,I've tried a few cigarettes but end up throwing away or giving to a homeless person,the only fault from buying was a few e-tips were dude,price n value can't fault,glad I found ur products.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for taking the time to leave a positive review and I'm glad to hear you're enjoying our products. We're also sorry to hear that some products have not been working properly. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Calum @ OK Vape

Posted 3 weeks ago

“Good value items great delivery times. Won’t use anyone else for my liquids”

Helpful Report

Posted 3 weeks ago

Hi Elizabeth, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Calum @ OK Vape

Posted 3 weeks ago

“I keep getting blackcurrant flavour in menthol vape pods”

Helpful Report

Posted 3 weeks ago

Hi Linda, We are very sorry to hear that you've experienced issues with your vape pods. I would like to get some further information about this and resolve this matter for you. I will get in touch directly with you via email. Kind Regards, Calum @ OK Vape

Posted 3 weeks ago

“Always good service”

Helpful Report

Posted 3 weeks ago

Hi Susan, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 3 weeks ago

“Ok vape product very good. I order by phone and the staff are always polite and friendly. My order always arrives in good time.”

Helpful Report

Posted 3 weeks ago

Hi Sylvia, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Calum @ OK Vape

Posted 3 weeks ago

OK Vape is rated 4.8 based on 6,267 reviews