OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,915 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the OK Vape products very good quality at a very good price, I have never had any problems from first order to delivery and as a customer I am very happy.”

Helpful Report

Posted 3 weeks ago

Hi Joseph, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Excellent service as always”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 2 weeks ago

“One of the batteries had a charge in it to start, as usual, but it did not last long. When I recharged it, it lasted much less time than usual. When I recharged it again, it lasted even less time. When I next recharged it, it again lasted much less time. I only got to recharge it 3 times before it was useless and I had to dispose of it, so I was not happy with that.”

Helpful Report

Posted 3 weeks ago

Hi Steven, Many thanks for taking the time to leave us your review! We're sorry to hear you've experienced an issue with our batteries recently. I've sent you an e-mail directly to discuss this matter further. All the best, Calum @ OK Vape

Posted 3 weeks ago

“Easy to order”

Helpful Report

Posted 3 weeks ago

Hi Evelyn, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Been using ok vape for years and they are excellent, never wait long for delivery and very helpful if I contact them”

Helpful Report

Posted 3 weeks ago

Hi Susan, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 2 weeks ago

“I find these the best e-cigarettes that I can get. Easy to use web site and if I want I can just repeat my previous order with a single click.”

Helpful Report

Posted 3 weeks ago

Hi Jane, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Excellent product, first started using these over 10 years ago but asda and Morrisons have stopped selling the starter kits so ordered directly from Ok. Arrived in about 36 hours. Thank you 😊”

Helpful Report

Posted 3 weeks ago

Hi Ian, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying using our products and delivery options. It's also great to hear you've purchased directly from us and we appreciate your custom! All the best, Calum @ OK Vape

Posted 2 weeks ago

“I have used OK Vape for a few years now because your service is swift and reliable,thankyou. Might I suggest that using PayPal would make payments quicker and easier for your customers.”

Helpful Report

Posted 3 weeks ago

Hi Diane, Many thanks for taking the time to leave us your feedback! It's great to hear you're enjoying using our products and service. We do appreciate your custom with us and we hope we can continue to provide the best service we can for you! Unfortunately, due to restrictions on vaping products, we are unable to offer PayPal, Apple Pay & Google Pay as payment methods. If you have any further queries or come across any issues, please don't hesitate to get in touch with us! All the best, Calum @ OK Vape

Posted 2 weeks ago

“Ordering and delivery always good. However, the plastic wrapping on the individual refills is always difficult to remove unless I use a pair of scissors, which I dont always have available when out and about. Maybe there is an easy method and if there is I would love to know about it.”

Helpful Report

Posted 3 weeks ago

Hi John, Many thanks for taking the time to leave us your review! It's great to hear that you're enjoying using our services and find our delivery speed effecient. We're also sorry to hear that you've experienced an issue with the plastic sealing around the packaging of our refills. We've shared your feedback with the relevant team to look into this further! All the best, Calum @ OK Vape

Posted 3 weeks ago

“Easy to order online and quick delivery”

Helpful Report

Posted 3 weeks ago

Hi Alan, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Always brilliant thanks Alan”

Helpful Report

Posted 3 weeks ago

Hi Alan, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Fast delivery and good price and chois thanks”

Helpful Report

Posted 3 weeks ago

Hi Viktor, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 weeks ago

“Very good service but the batteries are not very good after first use they don’t last very long”

Helpful Report

Posted 3 weeks ago

Hi Janet, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying using our service and we're sorry to hear you're experiencing issues with batteries recently. We'll be in touch with you directly to discuss this further. All the best, Calum @ OK Vape

Posted 3 weeks ago

“Easy to order & speedy delivery”

Helpful Report

Posted 3 weeks ago

Hi Carol, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 3 weeks ago

“Excellent product and service”

Helpful Report

Posted 3 weeks ago

Hi Sharon, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 3 weeks ago

“Excellent service.Very fast delivery.Brilliant.👏👏👏”

Helpful Report

Posted 4 weeks ago

Hi Shirley, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 3 weeks ago

“Easy to order and fast delivery. Products are perfect and hubby is smiling again!”

Helpful Report

Posted 4 weeks ago

Hi Carolyn, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 3 weeks ago

“These are usually good but you do find the occassional one that doesn't work. It's worth buying more than you need to provide for this. Prompt delivery.”

Helpful Report

Posted 4 weeks ago

Hi Ruth, Many thanks for taking the time to leave us your review! It's great to hear you're enjoying using our products and delivery speeds. We're sorry to hear you've come across a few faulty products recently. We're always available to assist should this be the case and you can contact us by calling 0333 4141 455 between Monday-Friday 9am-5pm or by e-mailing us at info@okvape.co.uk All the best, Calum @ OK Vape

Posted 4 weeks ago

“Very good, quick delivery, reasonably priced, shame I never got my free battery, but ove all I would say excellent.”

Helpful Report

Posted 4 weeks ago

Hi Colin, Many thanks for taking the time to leave us your review! We're glad to hear you're enjoying using our products and are pleased with the service we offer. Our free gift offer must be added from the Special Buys section shown below of your items on the basket page prior to checkout. To add this into your order, please add the multi-buy into your basket and then click View Basket (You can also click the Basket icon in the top right corner and click View Basket) You'll then have the Special Buy section at the bottom of the screen, in which you can choose either a free pack of refills or a free battery. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Service is great more confident in refills cheers”

Helpful Report

Posted 4 weeks ago

Hi Michael, That is great to hear, thank you for taking a moment to leave us your review! Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 3 weeks ago

OK Vape is rated 4.8 based on 6,915 reviews