OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,367 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was very unsatisfactory, however a phone call resolved the issue and delivery was very prompt.”

Helpful Report

Posted 3 weeks ago

Hi Saul, Many thanks for taking the time to leave us your review. We're sorry to hear you experienced issues with ordering online, however we're very glad to hear the issue was resolved by calling our team. Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 3 weeks ago

“The website evolves as each time of use arrives. It is getting easier to use each time. Thanks, James”

Helpful Report

Posted 3 weeks ago

Hi James, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 weeks ago

“Brilliant”

Helpful Report

Posted 3 weeks ago

Hi Ralston, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 3 weeks ago

“I received my order very quickly, unfortunately 2 of the vape batteries for 10 motives were not working, i quickly sent an email, new batteries were sent straight away at no extra cost. Brilliant service thankyou”

Helpful Report

Posted 3 weeks ago

Hi Caroline, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 3 weeks ago

“very good”

Helpful Report

Posted 4 weeks ago

Hi Sonia, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Love the little vale refill case! Vape and charger turned up very quickly 👍 But the menthol refills taste vile! Sorry but won’t be ordering them from you again I will go back to ordering the refills from 10 motives direct Such a shame”

Helpful Report

Posted 4 weeks ago

Hi Jeanette, Many thanks for taking the time to leave us a review. We're sorry to hear you've experienced problems with your refill packs, however it's good to hear that you've enjoyed our other products and service. We've recently introduced a new line of 10 Motives Flavour refills which aim to match as much as possible to the original flavour profile. These are compatible with our batteries and accessories. You may want to give these a try! All the best, Calum @ OK Vape

Posted 4 weeks ago

“Fast delivery good quality products”

Helpful Report

Posted 4 weeks ago

Hi Sharon, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Brilliant alternative to cigarettes. So cheap to buy. Keep the prices low thank you”

Helpful Report

Posted 4 weeks ago

Hi Enid, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Easy to order and quick delivery. Also cheaper than the supermarkets, ASDA £6.50.”

Helpful Report

Posted 4 weeks ago

Hi Alan, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Simple to re-order, first class delivery, good pricing of products (Perfect (”

Helpful Report

Posted 4 weeks ago

Hi Maureen, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Lovely customer service team always happy to help”

Helpful Report

Posted 4 weeks ago

Hi Julie, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 4 weeks ago

“On line orders do not always work. Site takes all details then asks repeatedly for sane info. Easier to order over phone”

Helpful Report

Posted 4 weeks ago

Hi Jo, Thank you for taking the time to leave us a review. We're sorry to hear you've experience some problems ordering online, however it's great to hear that you've managed to place your order over the phone instead. If you experience any issues in the future, please don't hesitate to get in contact with us directly! All the best, Calum @ OK Vape

Posted 4 weeks ago

“The easiest way to quit smoking”

Helpful Report

Posted 4 weeks ago

Hi Elena, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Always good to purchase from quick delivery”

Helpful Report

Posted 4 weeks ago

Hi Pat, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Good, fast delivery.”

Helpful Report

Posted 4 weeks ago

Hi Doreen, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Great service and quality, have used these cig a like products for some time now, when my original brand moved to Vape only Recently had a problem with two new batteries, but staff were very happy to help and replaced them immediately and without hesitation. Service is prompt and pleasant, always delivered promptly too."”

Helpful Report

Posted 4 weeks ago

Hi Sharon, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Very good service order came on time excellent product”

Helpful Report

Posted 1 month ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Not happy at all do not charge properly at all waste of money”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your feedback and I'm sorry to hear you've experienced issues with our products recently. I'll e-mail you directly about this matter and we can discuss further. All the best, Calum @ OK Vape

Posted 4 weeks ago

“Ordered delivered promptly and all in order.”

Helpful Report

Posted 1 month ago

Hi Ruth, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Quick service and happy still selling the vapes”

Helpful Report

Posted 1 month ago

Hi Marie, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 month ago

OK Vape is rated 4.8 based on 6,367 reviews