OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,653 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy ordering great products”

Helpful Report

Posted 4 weeks ago

Hi Robert, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Always very helpful whatever you need they always satisfy your need thanks Alan slape”

Helpful Report

Posted 1 month ago

Hi Alan, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Always friendly and helpful with the customer needs”

Helpful Report

Posted 1 month ago

Hi Mark, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Excellent product as always Very prompt delivery. Thankyou.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 4 weeks ago

“It would be great to be able to buy these retail again”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave us a review! Our product can be found in Asda however, it is up to the shop to decide which of our products they stock :). Please let us know if we can be of any further assistance. Kind regards, Ashley @ OK Vape

Posted 4 weeks ago

“Easy to order,delivery good,shame you can't buy starter kits in shops,”

Helpful Report

Posted 1 month ago

Hi Liz, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! While our product can be found in Asda, it is up to the shop to decide which products they stock. Please do contact us if we can be of any assistance :) Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Ease of use, especially for repeat orders. Fast delivery.”

Helpful Report

Posted 1 month ago

Hi Michael, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 4 weeks ago

“Good product,swiftly despatched excellent customer service.”

Helpful Report

Posted 1 month ago

Hi Gillian, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Super quick delivery”

Helpful Report

Posted 1 month ago

Hi Anita, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 weeks ago

“Very happy with the service, received order within a couple of days”

Helpful Report

Posted 1 month ago

Hi Gaynor, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Great products and service.”

Helpful Report

Posted 1 month ago

Hi Michael, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“vg customer service always buy”

Helpful Report

Posted 1 month ago

Hi Andrew, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided! If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 weeks ago

“I wouldn't smoke anything else. When I order, they are always prompt on delivery”

Helpful Report

Posted 1 month ago

Hi Collette, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 4 weeks ago

“Easy to order, prompt delivery, what more can anyone wish for. Many thanks”

Helpful Report

Posted 1 month ago

Hi Andrew, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 weeks ago

“Since they put priced up and stopped the rewards system, you can get the ok e cigs cheaper, without the need to buy in bulk”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave us your review and I'm sorry to hear you feel this way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. Our prices reflect the service and quality of products that we offer. You'll always be covered with the best service from us and that's included in our costs. Please remember that we are a business and have outlay costs such as manufacturing, staffing & their time, office & warehouse facilities, product development and more, whilst providing our customers quality products. All the best, Calum @ OK Vape

Posted 1 month ago

“I would highly recommend these products. Pretty good all round, although quality and lifetime of batteries doesn't appear as good as it used to be, but that could just be me! However, when I have had any problems (which is rarely) they have been promptly and efficiently dealt with by very pleasant staff members.”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We're also pleased to hear you're enjoying using our products. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Always and fast and fantastic service 😊”

Helpful Report

Posted 1 month ago

Hi Miranda, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery and service has met your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 month ago

“Quick efficient ordering process and quick delivery. Good quality product.”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. We're also glad to hear you're enjoying using our product. If you have any queries or need any assistance please don't hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 month ago

“👍”

Helpful Report

Posted 1 month ago

Hi Geoff, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 1 month ago

“👍”

Helpful Report

Posted 1 month ago

OK Vape is rated 4.8 based on 6,653 reviews