OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,271 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and delivery service I wouldn’t buy my vape supplies anywhere else my favourite flavour is liquorice which is not widely available anywhere else”

Helpful Report

Posted 2 months ago

Hi Jackie, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Always great service, and product.”

Helpful Report

Posted 2 months ago

Hi Matthew, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Quick response”

Helpful Report

Posted 2 months ago

Hi Keith, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi Dorothy, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Very good service arrives on time,good communication”

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Posted 2 months ago

Hi Bernadine, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Excellent value . Tracked delivery. Purchased from from company on a regular basis.”

Helpful Report

Posted 2 months ago

Hi Jacqueline, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“OK Vape has really sorted out its delivery problems. When I first bought through them it took 12 days for my order to arrive. Now, if I order early in the day it is with me by the following day - FANTASTIC 👏🏼👏🏼👏🏼”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“I am not pleased that cartridges last me less with each new order.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our products. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Ashley @ OK Vape

Posted 2 months ago

“Excellent rapid service. plus, a phone call to me notifying that I had placed to separate orders in quick succession and a refund of postage”

Helpful Report

Posted 2 months ago

Hi David, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“They are the only ones, I use, well done!”

Helpful Report

Posted 2 months ago

Hi Raymond, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“there fine but i do find that some dont last as long as others which is quite annoying”

Helpful Report

Posted 2 months ago

Hi Barbara, Thank you for taking the time to leave us a review and for your feedback. I have sent you an email with some advice that will hopefully rectify the issue! Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Fast delivery and easy to order”

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Posted 2 months ago

Hi Julie, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“My order came with the wrong liquids. I rang the Team at the Threasher Barn and explained, no issue at all “we’ll send a new order out immediately complete with a pre-posted returns bag. Great service as ever, been using this company for over 10yrs. Excellent.”

Helpful Report

Posted 2 months ago

Hi Keith, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Super easy to order and fast delivery, recommended to a family friend who placed an order with you immediately, thanks.”

Helpful Report

Posted 2 months ago

Hi Annie, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“I had a fantastic experience with okvape, and I want to give a special shoutout to Ashley for their outstanding customer service! They were incredibly respectful, kind, and straightforward, making the entire process smooth and stress-free for me. Ashley has went above and beyond to keep me informed, even advising me to check my tracking details at the right time. Their professionalism and attention to detail truly made a difference. If I could give more than 5 stars, I would! Highly recommend this company, especially with team members like Ashley on board.”

Helpful Report

Posted 2 months ago

Hi there, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Recently on the odd occasion a cartridge seems to not last as long (appx 1 in ten) based on years of my usage of these. I'm not sure whether it's normal or bad quality control. Seems to be happening more frequently in the last 12 months.”

Helpful Report

Posted 2 months ago

Hi Richard, Thank you for taking the time to leave your review. I'm sorry to hear that you have been disappointed in our refills recently. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 2 months ago

“Easy to order arrived in good time very efficient thanks”

Helpful Report

Posted 2 months ago

Hi Pamela, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 2 months ago

“Convenient and easy to order great product.”

Helpful Report

Posted 2 months ago

Hi Lawrence, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 2 months ago

“Great product and service”

Helpful Report

Posted 2 months ago

Hi Maureen, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

“Quick response delivered promptly good customer service”

Helpful Report

Posted 2 months ago

Hi Richard, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 months ago

OK Vape is rated 4.8 based on 6,271 reviews