Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,979 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website with all the information you need to book a luxury break at an affordable cost.”

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Posted 3 years ago

“All the agents I dealt with were professional kind & prompt & kept their promises of call backs.”

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Posted 3 years ago

“Quick response, helpful and not rushed into making a decision.”

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Posted 3 years ago

“It was a pleasant surprise that you offered a much lower price than the hotel advertised. You were then prompt and efficient in arranging it. We are most grateful.”

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Posted 3 years ago

“Booked online, easy and straightforward.”

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Posted 3 years ago

“Pleasant, helpful and friendly telephone staff. Offering of alternative dates was proactive. Call back service was prompt. Booking procedure easy. Email booking confirmation was also prompt and accurate. Full marks for your Customer Service. Thank you .”

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Posted 3 years ago

“I must say, using a gift voucher from our family, was probably one of the easiest transactions, I've ever had to do. Thank you”

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Posted 3 years ago

“ABC1234567”

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Posted 3 years ago

“Pleasant and helpful telephone booking experience”

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Posted 3 years ago

“First time user”

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Posted 3 years ago

“Very helpful staff”

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Posted 3 years ago

“Very helpful on the phone, twin bed information not available on line.”

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Posted 3 years ago

“I spoke with Victoria who was lovely. Very patient and friendly. I needed to change my booking but it was not a problem for her to deal with. Confirmation email sent very quickly so happy with the experience. Thanks Victoria 👍”

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Posted 3 years ago

“Excellent care in booking, made additional phone calls to help and rang back following day to clarify. A personal and unusually caring company . Highly recommended”

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Posted 3 years ago

“Hi, The website was easy enough but I made a mistake putting in my credit card details and was unsure if the booking had gone ahead. I phoned and spoke to a very helpful lady if I remember correctly, her name was Mary. She got everything sorted with hotel and card details. Thank you very much. Murdina Robertson”

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Posted 3 years ago

“Quick and easy, all information about the hotel deals in the same place just scroll down. I'm repeat customer, I would recommend to friends as the deals are excellent value.”

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Posted 3 years ago

“Easy to book. Prompt confirmation of booking received”

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Posted 3 years ago

“Courteous, efficient and very helpful.”

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Posted 3 years ago

“Having made a booking online and paid, a family member was rushed into hospital on the night before we were due to travel. When phoning Off Peak to explain, your staff were courteous and helpful and contacted the hotel. They were able to agree on another option with the hotel. When I was not able to answer my mobile, as at the hospital, they put everything down in an email for me. Thank you.”

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Posted 3 years ago

“First time I have used them to book, very efficient and quick”

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Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 5,979 reviews