Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,985 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I w gone through off peak a few times now. They have always been very accommodating and it’s just all so easy. Lovely to book through. X”

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Posted 5 years ago

“Always easy to book the lovely offers. Never disappointed.”

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Posted 5 years ago

“Easy to navigate, great extras not given if booked through the hotel, would recommend.”

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Posted 5 years ago

“Called to confirm the offer quoted on the website and hotel Covid restrictions. Victoria was very helpful and rang the hotel on my behalf to confirm as the offer was off season and limited . Confirmed my booking”

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Posted 5 years ago

“Made a booking through this website. Booking form offered opportunity to add specific requests. I requested meal reservation time, spa access times (has to be booked due to COVID-19), additional paid massage times, and enquired about a late checkout on the booking form. 24 hours later, after paying in full, I've received 2 email confirmations about dinner reservations but no communication at all in response to my additional requests. Doesn't really seem like much of a luxury to have to chase up bookings, off-peak or otherwise!”

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Posted 5 years ago

“The staff couldn’t have been more helpful in making sure we had the break we wanted.”

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Posted 5 years ago

“Exceeded our expectations.”

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Posted 5 years ago

“Very easy site to navigate through easy to make a booking and extremely good price”

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Posted 5 years ago

“We used this site as found the hotels own site quite confusing and did not have this offer. We noticed your final total included a £20 fee but this did not show up until after we had booked. However, in this case the deal was very good and your site easy and efficient to use. Thankyou.”

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Posted 5 years ago

“the lady we spoke to was so helpful and gave us lots of information”

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Posted 5 years ago

“Excellent customer service, very helpful and informative”

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Posted 5 years ago

“Excellent service from start to end!”

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Posted 5 years ago

“I always receive the highest customer service from Off Peak Luxury, staff are friendly, professional and very helpful.”

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Posted 5 years ago

“Excellent hotel choices and easy to use site. Looking forward to our stay”

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Posted 5 years ago

“I booked 3 nights at Brockencote Hall, but unfortunately had an operation, but they allowed me to postpone the booking for a year.”

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Posted 5 years ago

“Good website that was easy to use, and a very good price for the hotel we booked.”

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Posted 5 years ago

“In view of the very difficult times we are in and having to change arrangements I found them to be very helpful and unflustered in handling our booking.”

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Posted 5 years ago

“It was easy to find a really good deal in the destination of our choice, booking was very easy, we are looking forward to our visit to the Cotswolds. Thankyou”

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Posted 5 years ago

“Good website, easy to use, a little expensive”

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Posted 5 years ago

“user friendly website”

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Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 5,985 reviews