Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,985 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, as always.”

Helpful Report

Posted 4 years ago

“The information on the hotel was clear & informative, critically it was easier to follow & make a choice than the hotel's own website which was awkward.”

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Posted 4 years ago

“Very clear information and very efficient payment and follow-up service. Excellent value for the package compared to other sites or booking directly with the hotel. Love the extra little touches included like the drink on arrival, discount on wine and meal on the first evening.”

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Posted 4 years ago

“Good bargains to be had.”

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Posted 4 years ago

“Very easy site to use. Booking process was smooth. Communication around confirmation was good and hotel in touch within the hour. Would use again.”

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Posted 4 years ago

“Booking was very easy and we got exactly what we wanted.”

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Posted 4 years ago

“Very good experience from beginning to end. I spoke to Caroline on the phone who couldn’t have been more helpful, and she even called me back a few hours after my online booking just to confirm that my special requests had been logged with hotel and also to confirm our afternoon tea and dinner bookings. Highly recommended 5*”

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Posted 4 years ago

“I was very surprised to receive a phone call to confirm the booking was successful. Having used similar sites to book at this hotel, the confirmation is usually all done digitally. This made it a far more personal service. Well done.”

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Posted 4 years ago

“Used several times and have some great experiences, only a couple of duds. To be fair not their fault.”

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Posted 4 years ago

“Excellent easy to use website.”

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Posted 4 years ago

“Always a pleasure to browse through the hotels on offer. Great to get a range of extras with the overnight stays.”

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Posted 4 years ago

“I had a difficulties processing the payment. My bank advised it was not a problem for them and to call the booking site. The customer service was excellent. Payment was taken over the phone and I was reassured that the initial internet payment had not been processed. Your advisor was courteous, friendly and efficient. Thank you”

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Posted 4 years ago

“Easy to use , with a good clear range of options to choose from , fast and efficient service .”

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Posted 4 years ago

“What lovely staff so helpful, after I had tried to book on the website. On the side booking search asked for no of people and when I put 1 still only would give the cost for 2 sharing!!! Maybe don’t have the option to put 1 as very misleading then looking at prices. However after speaking to Anne Marie she had no hesitation in doing her best for me so would book again with them on telephone. Was cheaper than booking directly with hotel. The only reason not 5 *review was the single occupancy confusion on website.”

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Posted 4 years ago

“Easy to book & good descriptions”

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Posted 4 years ago

“Very easy to use and the Belsfield hotel deal we got was brilliant. I would book again through this site.”

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Posted 4 years ago

“Once again I wish to thank a member of your team namely Hayley who dealt with my query in a very professional manner.”

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Posted 4 years ago

“Fabulous service, great company to book with.”

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Posted 4 years ago

“Price quoted beat the hotel's best price for returning guests by over £40.”

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Posted 4 years ago

“As a first time user I found it easy to find the stay I required. Requests were confidentially deal with. Many thanks”

Helpful Report

Posted 4 years ago

Offpeakluxury.com is rated 4.8 based on 5,985 reviews