Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,985 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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Posted 4 years ago

“Very helpful and friendly. Will definitely use again.”

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Posted 4 years ago

“Excellent service dealing with my questions and the booking.”

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Posted 4 years ago

“I spoke to two ladies and they were very pleasant and helpful. Would like to use this company again”

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Posted 4 years ago

“Caroline at Offpeakluxury was amazing. She was so helpful in putting a hotel itinerary together for us. The service we received from the whole team was efficient and professional and I would recommend using Offpeakluxury.”

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Posted 4 years ago

“Love this company. I have had 2 lovely breaks and have just booked a 3rd! Staff always extremely friendly and keen to help. However problems with the website. It will not recognise my email address but will not let me register as a new customer- so I am unable to view my account/bookings through the website”

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Posted 4 years ago

“Your customer service rep, Caroline , was extremely helpful and went out of her way to help with my booking. Everything was sorted within 15.minutes including a call back after she had confirmed with the hotel that the dates were available. I would highly recommend.”

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Posted 4 years ago

“I did not go on your website, I phoned and spoke to a very pleasant lady who was extremely helpful and the booking was done on the phone.”

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Posted 4 years ago

“Easy and quick to book, no issues .”

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Posted 4 years ago

“Very efficient.”

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Posted 4 years ago

“Easy to use booking only took a few minutes”

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Posted 4 years ago

“After many emails regarding our rather complex booking we finally got it sorted with the help of two of OPL staff - they were great and so helpful.”

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Posted 4 years ago

“Very professional staff & they answered my questions in a timely manner.”

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Posted 4 years ago

“Easy to follow offers, extremely prompt acknowledgment”

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Posted 4 years ago

“This site showed exactly what I was looking for, very easy to use and had very good offers”

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Posted 4 years ago

“Spoke to one operator and was offered a special deal including a candlelit done dinner for two as I’m coming with the girlfriend I rejected that, but on thinking about it I thought yes that sounds like a really good deal and I should’ve said yes initially so I have now booked that but we won’t have the candlelight will just have dinner!! The two people I spoke to extremely helpful and I would definitely book through this company again”

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Posted 4 years ago

“Website easy to use. On payment the confirmations were prompt and clear. Fantastic selection of hotels.”

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Posted 4 years ago

“helped with my enquiry very prompt and quick. Having such a awful year ,my girls needed a back”

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Posted 4 years ago

“Excellent service from Sophia , because of Covid we have had to postpone our hotel visit , the new reservation was dealt with seamlessly. She also managed a reservation for our friends.”

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Posted 4 years ago

“Fantastic customer service. We had to change our reservation at very short notice as our cat was suddenly taken ill, but the lady I spoke to was very understanding and sympathetic to our situation and our reservation was changed with no hassle. Just what we needed at a traumatic time. The stay itself was fantastic, and I absolutely would recommend offpeakluxury to everyone.”

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Posted 4 years ago

Offpeakluxury.com is rated 4.8 based on 5,985 reviews