Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,976 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hotel when i phoned them direct, could not match the offer made by CountryHotel Breaks. So I took the best deal and booked by phone with CountryHotel Breaks. The booking service was Excellent, Claire dealt with my booking, and I recived acknowledgement. The service I recived was polite, answered all my questions and more. I would have no hesitation in recommendeding this company. Many Thanks for looking after me.”

Helpful Report

Posted 10 months ago

“Easy to book with , internet or phone very easy very helpful on the phone.”

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Posted 10 months ago

“A very simple and straightforward process”

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Posted 10 months ago

“The website is easy to use and I got an absolute bargain on the hotel room I wanted. The booking was straight forward at a great price.”

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Posted 10 months ago

“I haven't stayed yet not until June but for the money i am paying it looks luxury and included a meal and breakfast, there will be 4 of us going and we are delighted and look forward to our stay.”

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Posted 10 months ago

“Very good customer service and will be booking with you again.”

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Posted 10 months ago

“Did not book through the website as there was an internet problem. Booking was made by phone.”

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Posted 10 months ago

“Operative very knowledegable and helpful, explained everything in a clear and concise manner”

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Posted 10 months ago

“A perfect relaxing break in the middle of a dull February. Everything was really good from the service to the rooms. Whilst dinner was ok …. the main course could have been much better. The Beef pie was very salty and the Fish pie was very very dry - disappointing. That said the pudding was delicious. The scones with afternoon tea were fresh and yummy.”

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Posted 10 months ago

“Very easy to use website, plenty of information available without a long search.”

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Posted 10 months ago

“Paula was extremely helpful and helped me to sort out a last minute change in arrangements”

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Posted 10 months ago

“Booking was easy and straightforward and hotel room was a good price. Very slighty cheaper than booking direct with the hotel and with a couple of drinks included!”

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Posted 10 months ago

“Excellent offers for luxury hotels. We will be using your website again!”

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Posted 10 months ago

“Although it ended up costing more than I had anticipated from the initial information available, I have been pleased with the service. It was slightly complicated by my needing a single room for my son in addition to our double. Claire was very helpful over the phone and checked everything with the hotel before emailing me.”

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Posted 10 months ago

“I found Paula very helpful, polite and friendly. She rang me back when she said and made the whole booking experience a pleasure.”

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Posted 10 months ago

“I rang up to book a break, everything went smoothly, but I didn't receive an email confirmation. Spoke to a nice lady the next day about this, and she said the person I'd made the booking with had forgotten to send the confirmation email. That was the only 'fly in the ointment' of my otherwise straight forward booking experience.”

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Posted 10 months ago

“Very good value for money and always lovely hotels with superior facilities.”

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Posted 10 months ago

“Very helpful assistance by telephone in achieving our reservation at the Rutland Hall Hotel.”

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Posted 10 months ago

“Hopefully have booked a wonderful break for late May. Unfortunately I had to phone Off Peak Luxury to complete my booking as the website did not make it clear if my booking incuded an evening meal. Paula was excellent and a great help in completing my booking.”

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Posted 10 months ago

“Booked at short notice but got a good deal and easy to use.”

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Posted 10 months ago

Offpeakluxury.com is rated 4.8 based on 5,976 reviews