Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,030 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All service very good”

Helpful Report

Posted 11 months ago

“OPL appeared to give a better choice of rooms to book than even the hotel direct site. The booking and payment procedure was straightforward and confirmation was immediate.”

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Posted 11 months ago

“Easy to use website and competitive pricing”

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Posted 11 months ago

“Generally very good value and of a high standard. Generally very good facilities and location Very helpful staff”

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Posted 11 months ago

“The lady on the phone was very helpful”

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Posted 11 months ago

“Used Off Peak four times now and always good service would highly recommend.”

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Posted 11 months ago

“Lovely hotel been many times so proof how good we rate it fantastic offers booking with off-peak luxury 😀”

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Posted 11 months ago

“Excellent friendly service. Thank you. I have used off peak luxury several times now.”

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Posted 11 months ago

“As ever polite , efficient and professional.”

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Posted 11 months ago

“I rang and spoke with Paula who was excellent and made the process very easy.”

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Posted 11 months ago

“Efficient and friendly”

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Posted 11 months ago

“All good thanks”

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Posted 11 months ago

“A very user friendly website, simple to find the hotel required with straightforward forms to complete the booking. Quick confirmation and email arriving shortly afterwards with full details. I would recommend.”

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Posted 11 months ago

“Very easy to get details and options of hotels, the service from the staff was excellent and efficient”

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Posted 11 months ago

“All staff spoken to very helpful and made bookung easy”

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Posted 11 months ago

“Had á wonderful conversation and more wonderful results, we were helpless and they saved us, highly recommend”

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Posted 11 months ago

“Easy from start to finish no problems at all”

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Posted 11 months ago

“All very good but have changed their policy. I understand cancelling at last minute but if you are genuinely ill you cannot change the date of stay! And lose your money!!”

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Posted 1 year ago

Hi Gillian, Some of our packages do state that they're non-refundable and non-amendable, however we do always approach the hotel to ask for alternative dates where we can in these emergency instances. Further to this, if a customer needs to cancel within our cancellation period, they'll either incur a 25% cancellation charge or can choose to be sent a voucher for the full price of their break which can be used within 12 months - if you were poorly or did need to cancel in the event of an emergency, we'll always try to find a way for you to reschedule your break with us. Hope this helps! Hannah

Posted 11 months ago

“Straightforward system to use and quick responses.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Offpeakluxury.com is rated 4.8 based on 6,030 reviews