Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The deal was just perfect as it was a gift for my mum and dads 50th wedding anniversary.”

Helpful Report

Posted 9 years ago

“We found your staff to be friendly , extremely helpful and professional in dealing with our reservation.”

Helpful Report

Posted 9 years ago

“Brilliant offers.”

Helpful Report

Posted 9 years ago

“The hotel was lovely, food was amazing and the staff were very pleasant and helpful. Our room was upgraded as described in the offer and on our final night, our dinner choice (fillet steak) had sold out, by way of an apology the chef cooked a chateaubriand and removed the surcharge for the steaks. Spa facilities were small but fine, only disappointment was the sauna wasn't working.”

Helpful Report

Posted 9 years ago

“EVERYTHING ABOUT THE BREAK WAS MADE VERY CLEAR AND IT WAS EASY TO SEE WHAT I WAS PAYING FOR. THE HOTEL WEBSITE IS EXCELLENT AS ARE THE SHORT BREAK DEALS. THE BREAK ITSELF WAS EASY TO BOOK AND THE FOLLOW UP FROM OFFPEAKLUXURY WAS VERY QUICK AND EFFICIENT”

Helpful Report

Posted 9 years ago

“Friendly and helpful information”

Helpful Report

Posted 9 years ago

“Sophia made me feel that I was talking to a friend. Easy to discuss what I was looking for and she followed up with in depth emails that saved m pe having to do more research.”

Helpful Report

Posted 9 years ago

“We haven't yet been to the hotel we booked but as far as the website is concerned it was easy to find our way around and actually booking the hotel couldn't have been easier with good payment options and immediate confirmation. So far so good !!!”

Helpful Report

Posted 9 years ago

“Good value for money”

Helpful Report

Posted 9 years ago

“Good deal for special occasion and quite easy to book as not everyone is a whiz on line”

Helpful Report

Posted 9 years ago

“not hear of site but saw a nice deal x”

Helpful Report

Posted 9 years ago

“The offer for our chosen hotel is excellent. In completing my email address I made an error and within a very short time the company called me to check the correct address with me. In the same call I was invited to book dinner times and to ask any other questions I might have. Exceptional service !”

Helpful Report

Posted 9 years ago

“very good customer service”

Helpful Report

Posted 9 years ago

“I was very pleased with the quick straightforward booking - however I have today received a copy of an email sent by yourselves to the hotel. It requests confirmation that the menu will be varied over our 4 day stay, to avoid repetition. While I commend the thought the email could be read as implying we aren't happy with the menu. In fact we find the menu quite extensive and wouldn't want the hotel to think we have any problems with the menu!”

Helpful Report

Posted 9 years ago

“Easy to navigate site. Found good deal and booked immediately.”

Helpful Report

Posted 9 years ago

“It is a long time since I've benefited from such a high level of service. Lucy and Helena ere simply outstanding. Nothing was too much trouble they really went out of their way to tailor something that exactly met my needs and their knowledgeable suggestions were spot on.”

Helpful Report

Posted 9 years ago

“Staff very pleasant and helpful, comfortable room, easy parking. First visit and will consider coming back.”

Helpful Report

Posted 9 years ago

“Efficient and knowledgeable”

Helpful Report

Posted 9 years ago

“When attempting to book a night in our chosen hotel, the website told me that I did not have the necessary 'cookies'. I therefore used the telephone number given, and received excellent service via the telephone, concluding the whole procedure (including time booked for dinner, and our cloice and time of afternoon tea) in one go. Very helpful assistance over the telephone.”

Helpful Report

Posted 9 years ago

“Immediate help at the end of the telephone. Courteous manner and ease of booking made for a good experience.”

Helpful Report

Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews