Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,057 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,057 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful Site not accurate as hotel said one night booking which was incorrect only two nights where available”

Helpful Report

Posted 9 years ago

I am delighted to hear that you found the member of staff very helpful however sorry you felt the website was inaccurate. The hotel you initially enquired about has a 2 night minimum stay on a Saturday which unfortunately due to an unusual system error was showing available for 1 night. I am sorry this caused confusion and am pleased to see that you found a suitable alternative.

Posted 9 years ago

“The service was polite informative help and efficient.”

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Posted 9 years ago

“The booking was made by phone and our special requests regarding accessible bedroom and taking our dog were very pleasantly arranged and a room upgrade given without our having to ask for it. We look forward to our short Hotel Break.”

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Posted 9 years ago

“Great information on site with great offers and packages.”

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Posted 9 years ago

“Very happy with the service , Sally was extremely helpful.”

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Posted 9 years ago

“Quick, efficient”

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Posted 9 years ago

“Easy to use website and straightforward booking.”

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Posted 9 years ago

“Very easy to book with and got a really good deal”

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Posted 9 years ago

“The accommodation looked ok although not much to choose from”

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Posted 9 years ago

Thank you for your feedback. I am unsure if your comment refers to the room or hotel so I have addressed both points. The two packages we have available at the hotel you have booked are based on the same room type which is slightly larger than their standard room and has a better aspect. Our reservations team is always happy to call the hotel to check availability of another room type and then should there be a suitable alternative the package can be amended accordingly. Regarding the hotel we offer luxury breaks at over 200 properties in the UK and we are available by phone and email till 10pm 7 days a week should you require assistance with your search.

Posted 9 years ago

“the agents were very helpful and did a lot of investigating which paid off. well done Stacy!!!!!!”

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Posted 9 years ago

“WE asked for certain dates and these were sorted out asap for us.”

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Posted 9 years ago

“Easy to navigate website”

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Posted 9 years ago

“Easy to use and competitive deals”

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Posted 9 years ago

“Lots of valid communication and pleasant staff”

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Posted 9 years ago

“Spoke to a lady who was most helpful about all the facilities and only hope the hotel comes up to expectations”

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Posted 9 years ago

“The process was simple & swift making it easy to book”

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Posted 9 years ago

“Excellent service when phoning to make a booking,operative phoned the hotel to find a room fitting my requirements and phoned my back promptly.”

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Posted 9 years ago

“Very easy to book the deal we were looking for”

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Posted 9 years ago

“Very easy to used”

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Posted 9 years ago

“Helpful answered all queries very pleasant”

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Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,057 reviews