Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,063 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,063 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic offers not available on the hotel's own website.”

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Posted 9 years ago

“Booking was easy”

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Posted 9 years ago

“Great Quality...easy to navigate!”

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Posted 9 years ago

“Friendly staff several good ideas well presented”

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Posted 9 years ago

“I had to pay extra for a twin bedded room”

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Posted 9 years ago

Thank you for your feedback. Whilst majority of our hotels can offer twin bedded rooms sometimes they are not available for all room categories. For your reservation it was necessary to upgrade your room as the one included in the package only had double bedded rooms available which you were aware of before the booking was confirmed and therefore had the choice as to whether or not to proceed. Whilst some of our packages offer complimentary upgrades, either guaranteed or subject to availability on the day of arrival, unfortunately this did not and therefore a charge was payable. This did of course mean that your room was larger with pleasant views which we hope you enjoyed. Kind regards Deputy Reservations Manager Offpeakluxury

Posted 9 years ago

“The team couldn't be any better. Such an excellent service in every way. Victoria was brilliant as was the lady who processed my payment and booking. I would recommend this company to family and friends unreservedly. Thank you!”

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Posted 9 years ago

“Best price we found on the internet for our choice of Hotel. Easy to use website that informed you of where you where during the booking process.”

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Posted 9 years ago

“5 star staff”

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Posted 9 years ago

“The service you receive from the staff at Offpeakluxury is fantastic!. This is the second time I have used them to book a hotel break and have been very pleased with the attention to detail they provide. I will definitely be using them again in the near future.”

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Posted 9 years ago

“The original hotel was unavailable but Lucie was very helpful and researched the hotels available at such short notice. We had a great weekend away with the help of Lucie's planning!”

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Posted 9 years ago

“A first class service in all respects.”

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Posted 9 years ago

“Very easy to make the booking on the website, and I received a confirmation email almost immediately, as well as a further email responding to a question I had written when I booked.”

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Posted 9 years ago

“By checking directly with the hotel regarding special requests for our 25th wedding anniversary. I wanted to book the same room as the one we had when we married there 25 years ago.”

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Posted 9 years ago

“need a night away for wife's birthday”

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Posted 9 years ago

“The process was very easy and quick to use. Emails were received swiftly confirming the booking. Navigating the site is easy. Thanks”

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Posted 9 years ago

“Providing a wide range of excellent accommodation options and deals.”

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Posted 9 years ago

“Fabulous selection of hotels and good prices. I booked on the day of travel due to circumstances and the off peak luxury adviser was extremely efficient and helpful”

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Posted 9 years ago

“Quick and easy booking full information”

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Posted 9 years ago

“The young lady that I spoke to when making my reservation was very polite and helpful, making the whole process a pleasant and stress free experience”

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Posted 9 years ago

“Excellent communication”

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Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,063 reviews