Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,040 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,040 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 6 years ago

“Booking clerk polite and helpful. Resolved a query I had by referring to colleague and calling me back promptly”

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Posted 6 years ago

“Quick & easy to book.”

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Posted 6 years ago

“The deal for the weekend break was very good, easy to book and all the benefits laid out in a form that was easy to get understand. We will see what the hotel experience really is in due course!”

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Posted 6 years ago

“I found that my booking enquiry was conducted in a pleasant, highly professional manner.”

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Posted 6 years ago

“Good deals can be foud”

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Posted 6 years ago

“I had to rearrange booking because of illness an they were very helpful .”

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Posted 6 years ago

“The booking aspect was ok. I think a £5 booking fee is excessive.”

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Posted 6 years ago

“Offpeakluxury provide a fantastic service with amazing package deals. The deals offer amazing value for money ensuring you experience the whole luxury experience of your hotel choice. I have booked numerous times with the online agents and will continue to do so in the future.”

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Posted 6 years ago

“Efficient and friendly help when we booked by telephone”

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Posted 6 years ago

“I found your colleagues to be friendly, informative and more importantly helpful. I appreciated the call back on the following day regarding our booking. I spoke to julie who took the initial enquiry.”

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Posted 6 years ago

“Quick and easy booking no stress to booking clear instructions on how when and where”

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Posted 6 years ago

“We have booked to stay at Bodysgallen hall. When looking online your deal came up, which sounded good. However I was not aware that the deal was through anyone other than Bodysgallen hall themselves. Nor was I informed anywhere that it would incur a £10 booking fee, which did annoy me.”

Helpful Report

Posted 6 years ago

Dear Mrs Brown Thank you for your review. Unlike some booking agents the booking fee is included in the price from the beginning and not added on at the end. When making a reservation the price is displayed with an arrow alongside and when clicked on it gives you a clear breakdown. We are confident that our packages, including the booking fee, offer the best value for money which is why the Price Match Guarantee is in place. I understand our reservations team got in touch shortly after your booking was made to arrange a table for dinner. This is to ensure you have a table reserved at your preferred time and again is something other agents rarely offer. It is not possible to be diverted from a hotel's website to ours and when viewing our website our company name, Offpeakluxury, is clearly displayed on every page. We do hope you enjoy your stay at Bodysgallen Hall. Regards, Offpeakluxury

Posted 6 years ago

“Easy to search by area. Booking was simple and confirmation was very quick. Happy to book via your website again in the future”

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Posted 6 years ago

“The booking process could not have been easeier.”

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Posted 6 years ago

“Very helpful on the phone explaining where to find a certain hotel on the website and then booking it for me.”

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Posted 6 years ago

“Very polite and helpful lady on the phone, think her name was Victoria, made my experience booking easy, would recommend.”

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Posted 6 years ago

“Very easy booking process and excellent and friendly customer service”

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Posted 6 years ago

“very helpful advice when booking on the phone. Excellent customer service[i.e.julie]”

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Posted 6 years ago

“you offer the kind of accommodation and experience that we seek. your staff are courteous, positive, and efficient. you help us access great value deals on high quality getaways. keep it up, and we'll keep coming back.”

Helpful Report

Posted 6 years ago

Offpeakluxury.com is rated 4.8 based on 6,040 reviews