Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and clear”

Helpful Report

Posted 9 years ago

“First time of seeing OPL! Most impressed by the details of the venues. Telephone enquiry was equally satisfactory.”

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Posted 9 years ago

“Dates were available closest to our original dates which was acceptable”

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Posted 9 years ago

“Good combination of activities”

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Posted 9 years ago

“Call quickly answered.”

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Posted 9 years ago

“Good customer service”

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Posted 9 years ago

“A cheaper price than other sites plus dinner included.”

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Posted 9 years ago

“Rang and spoke to Sophia as dates not available on website. She was very helpful and suggested another hotel when the original one we chose was unavailable. She then arranged the booking with them for us. Very good service.”

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Posted 9 years ago

“Oh MY GOODNESS EVERY LADY I SPOKE TO COULD NOT HAVE BEEN MORE PLEASANT AND HELPFUL. IT WAS A PLEASURE DEALING WITH Offpeakluxury they made it all so easy. A VERY BIG THANK YOU Eirene Edelanue”

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Posted 9 years ago

“Very pleased with the service. Prompt replies to emails.”

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Posted 9 years ago

“I have used this website on several occasions and have always been pleased with the hotels and the special deals that are available . The deals are always as described and are very good value.”

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Posted 9 years ago

“I am really pleased about this site...always find here the best hotels and best deals in UK”

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Posted 9 years ago

“On the three occasions i have contacted off peak luxury i have been looked after extremely well twice by Sofia and once by Victoria. They were both very helpful and thorough.”

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Posted 9 years ago

“OffPeakluxury were very quick to change my booking and were very polite and helpful. Very impressive! I now look forward to my hotel stay with added confidence.”

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Posted 9 years ago

“Easy and quick to use - but I was only vaguely aware I wasn't booking direct with the hotel. Fee was reasonable but I thought the cancellation/refund policy a bit draconian.”

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Posted 9 years ago

Thank you for your feedback, it is always great to hear that the website is easy to navigate in order to make a reservation. I am sorry that you did not find it clear that we are not the hotel; we do include our company name on all pages of our website, but I do apologise if it was unclear. Our cancellation policy is more flexible than the majority of third party booking agents, allowing both cancellation, for a small fee, or postponement free of charge outside 7 days of arrival, as well as a price match guarantee on our offers. We do always welcome any suggestions.

Posted 9 years ago

“Due to the excellent service they provide and the way they deal with any booking issues”

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Posted 9 years ago

“did my booking for me”

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Posted 9 years ago

“Efficient communication and quick in finding information and making the booking.”

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Posted 9 years ago

“The reservation system worked well and we are looking forward to our hotel stay.”

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Posted 9 years ago

“Immediate confirmation even to the point of booking your dinner time, gives great confidence that every detail will be taken care of and l feel confident that our special day will be most enjoyable and memorable.”

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Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews