Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service dealing with my questions and the booking.”

Helpful Report

Posted 5 years ago

“I spoke to two ladies and they were very pleasant and helpful. Would like to use this company again”

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Posted 5 years ago

“Caroline at Offpeakluxury was amazing. She was so helpful in putting a hotel itinerary together for us. The service we received from the whole team was efficient and professional and I would recommend using Offpeakluxury.”

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Posted 5 years ago

“Love this company. I have had 2 lovely breaks and have just booked a 3rd! Staff always extremely friendly and keen to help. However problems with the website. It will not recognise my email address but will not let me register as a new customer- so I am unable to view my account/bookings through the website”

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Posted 5 years ago

“Your customer service rep, Caroline , was extremely helpful and went out of her way to help with my booking. Everything was sorted within 15.minutes including a call back after she had confirmed with the hotel that the dates were available. I would highly recommend.”

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Posted 5 years ago

“I did not go on your website, I phoned and spoke to a very pleasant lady who was extremely helpful and the booking was done on the phone.”

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Posted 5 years ago

“Easy and quick to book, no issues .”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

“Easy to use booking only took a few minutes”

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Posted 5 years ago

“After many emails regarding our rather complex booking we finally got it sorted with the help of two of OPL staff - they were great and so helpful.”

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Posted 5 years ago

“Very professional staff & they answered my questions in a timely manner.”

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Posted 5 years ago

“Easy to follow offers, extremely prompt acknowledgment”

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Posted 5 years ago

“This site showed exactly what I was looking for, very easy to use and had very good offers”

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Posted 5 years ago

“Spoke to one operator and was offered a special deal including a candlelit done dinner for two as I’m coming with the girlfriend I rejected that, but on thinking about it I thought yes that sounds like a really good deal and I should’ve said yes initially so I have now booked that but we won’t have the candlelight will just have dinner!! The two people I spoke to extremely helpful and I would definitely book through this company again”

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Posted 5 years ago

“Website easy to use. On payment the confirmations were prompt and clear. Fantastic selection of hotels.”

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Posted 5 years ago

“helped with my enquiry very prompt and quick. Having such a awful year ,my girls needed a back”

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Posted 5 years ago

“Excellent service from Sophia , because of Covid we have had to postpone our hotel visit , the new reservation was dealt with seamlessly. She also managed a reservation for our friends.”

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Posted 5 years ago

“Fantastic customer service. We had to change our reservation at very short notice as our cat was suddenly taken ill, but the lady I spoke to was very understanding and sympathetic to our situation and our reservation was changed with no hassle. Just what we needed at a traumatic time. The stay itself was fantastic, and I absolutely would recommend offpeakluxury to everyone.”

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Posted 5 years ago

“Off Peak Luxury does what no other booking engine I have ever found does - it offers better prices than the hotels do directly. In fact, why am I sharing this with you! I should keep it a secret! Full marks OPL!”

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Posted 5 years ago

“Excellent service and we were grateful for the patience shown by all staff in dealing with an “old fogey” who is technology illiterate! Thank you all so much for help and understanding.”

Helpful Report

Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews