Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,989 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No nonscence booking format.Excellent”

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Posted 7 years ago

“Booked with no problems”

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Posted 7 years ago

“I had concerns over the quality of rooms at the hotel room booked. Helena was very helpful and asked Gemma to make contact as she had actually stayed at The Mallory Court. I am still worried about the room but I the girls assured me my comments/preferences were passed on”

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Posted 7 years ago

“The website is very easy to use and the timing of the return emails was excellent. There is a great variety of hotels and offers.”

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Posted 7 years ago

“Easy to operate your website and looks good”

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Posted 7 years ago

“Lovely hotel, lovely staff, glorious food, surrounded by gorgeous scenery, I would have given 5 stars but the only let down was the weak WiFi signal. Ordinarily this wouldn’t be an issue but we needed to be contactable. If peace is your desire this is the place for you.”

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Posted 7 years ago

“I am meeting my cousin from America who I haven't seen for nearly 60 years and wanted to stay in a grand hotel with my wife for the occasion”

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Posted 7 years ago

“We were able to speak to Helena who was very clear and helpful. We do not enjoy booking on line. The personal touch makes so much difference and we have already been looking at other offers in your portfolio. Thank you.”

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Posted 7 years ago

“Very efficient and quick to call back”

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Posted 7 years ago

“The phones were obviously very busy the first call I made and I was waiting too long so hung up and tried later. Much quicker response and Rachael was most helpful and gave me the best options for what we asked for.”

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Posted 7 years ago

“Generally booking process OK, but surely this section should be designed to flag up BOTH positive AND negative comments, as appropriate. My one reservation about the booking process was that "spa treatments" at a discount if pre booked are referred to as part of the "deal", but there was no online facility to pre book these online, and no actual description of what treatments are available.”

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Posted 7 years ago

“Easy web site to use and managed my booking efficiently.”

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Posted 7 years ago

“The website is very user-friendly”

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Posted 7 years ago

“Excellent offers, easy to book - great customer service”

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Posted 7 years ago

“Call back was quick and deal found”

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Posted 7 years ago

“Responded virtually instantly to my requests for special room arrangements to accommodate my disabled companion. Liaised with the hotel and arranged everything very efficiently. Will definitely be using Offpeakluxury again in the future.”

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Posted 7 years ago

“It didn’t to start. But after I telephoned again I was satisfied”

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Posted 7 years ago

“It was very easy to make a booking , the price of the rooms at the Hotel was god.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“We use this site frequently as we often like short luxury breaks with the extras. This site finds them for us and its easy to compare and get the best deal tailored to our needs.”

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Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 5,989 reviews