Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,987 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with initial contact and response after booking but attempting to download Booking Confirmation was beyond me. Have requested copy by post.”

Helpful Report

Posted 7 years ago

“Very helpful and prompt.Found just what l wanted. Charming over the phone.”

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Posted 7 years ago

“Perfect end-to-end experience. Sophia made a complex booking very easy”

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Posted 7 years ago

“Very pleasant lady named Julie acted efficiently and professionally”

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Posted 7 years ago

“Easy to book the hotel . Only concern at present , not been sent booking confirmation with detailed itinerary. But will use again for the value”

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Posted 7 years ago

“Very helpful and friendly booking agent who made our booking for us, having had problems with your website at the payment stage.”

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Posted 7 years ago

“Good deal, easy to use”

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Posted 7 years ago

“It was all very smartly and well dealt with.”

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Posted 7 years ago

“We communicated with Rachel on three occasions, she was patient and professional in her approach to finding us a great hotel. Thank you Rachel.”

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Posted 7 years ago

“Excellent web page, easy to follow and good price.”

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Posted 7 years ago

“Everrything's OK, just one thing to point out: novtime of check in for my chosen hotel provided on offpeskluxury.com, nor tel number of the hotel.”

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Posted 7 years ago

“Very helpfull and everything was as I wanted and a good price”

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Posted 7 years ago

“Great friendly service ! Very happy with the kind attention I received.”

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Posted 7 years ago

“Lots of choice and offers. Easy to follow and navigate through website”

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Posted 7 years ago

“Website content good but on line booking problematic - resulting in need to book by phone.”

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Posted 7 years ago

“Pleasant courteous staff and a fairly quick telephone answering. The price quoted was also very competitive”

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Posted 7 years ago

“Have made several bookings for OPL deals and recently arranged 2 separate bookings at Wyck House for big celebrations (a 40th wedding anniversary being one).We've stayed there before. Booked the second one largely on basis that the Hotel appeared very welcoming. Initially the Hotel response to a simple request we made for our second booking ( i.e. A drink with our meal rather than in our room) was less than satisfactory . OPL contacted me to explain what the Hotel had said. I explained that there appeared to be no issue with a similar request for out first stay. OPL appeared to be at a loss as to why the Hotel's attitude had changed however they intervened and confirmed to us that there would be no problems with our rather simple request when we visit in January. The OPL bookings we've made have been good - we hope the next two are equally good. Thanks OPL”

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Posted 7 years ago

“After my initial enquiry Elaine rang me back and was incredibly helpful in dealing with all my requirements due to a medical condition.She checked with the hotel that they could accommodate me before I booked .”

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Posted 7 years ago

“Dealing with a pleasant lady who knew her business”

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Posted 7 years ago

“I found the team very helpful when dealing with my enquiry and the website easy to navigate.”

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Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 5,987 reviews