Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service and fast replies”

Helpful Report

Posted 9 years ago

“First time user , website easy to use and the response/ confirmation was very quick. Just called hotel to make dinner reservation and the hotel had all my details and where extremely polite and helpful. Great deal hotel bottle of champagne on arrival, 3 course evening meal and breakfast included what more could you ask for :)”

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Posted 9 years ago

“The young lady I spoke to you explain everything to me and made sure I understood, she made the experience very easy”

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Posted 9 years ago

“The young lady that took our booking was very good but the after service lacked communication with your staff.”

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Posted 9 years ago

With this particular booking, due to it being one of our smaller hotels, it was necessary to check availability before we were able to confirm the reservation. This was carried out and we were informed by the hotel that they only had one room remaining, which was of a different room type to that included in our package. The hotel kindly held the room whilst they looked into a possible discount. We informed you that the room had been held and then confirmed the booking for you to ensure it was in place whilst waiting to hear back from the hotel. Unfortunately they were not able to offer a discount which you understood may be the case. We do hope you enjoyed your stay.

Posted 9 years ago

“No problem booking and friendly”

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Posted 9 years ago

“Grear prices and so easy to book and plenty of hotels to choose from.”

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Posted 9 years ago

“The website was clear and easy to use. I received prompt and helpful advise from my queries to customer service about a VAT receipt.”

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Posted 9 years ago

“clear,precise so easy to use”

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Posted 9 years ago

“I received a first class service. I phoned and spoke to a lady called Victoria, who could not have been more helpful and made the whole experience easy and friendly. I would highly recommend this service.”

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Posted 9 years ago

“The telephone service was excellent. Booking made within 15minutes”

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Posted 9 years ago

“This is not the first time i have found a fantastic offer available on this website and I hope my booking is as good as the last one I made.”

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Posted 9 years ago

“easy booking hotel. Immediate accommodation booked and after care offered if needed”

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Posted 9 years ago

“This is the second occasion we have booked a weekend break through Offpeakluxury for a friend’s get-together in the Cotswolds and we were not disappointed by their service in recommending an excellent hotel at good value for money.”

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Posted 9 years ago

“I have used the site before to stay at Hatton Court . It is a very good site with value for money deals. Easy to navigate and have had no problems at all.”

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Posted 9 years ago

“Excellent service Julie was a pleasure to deal with, very helpful and I got the deal is wanted”

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Posted 9 years ago

“got an ok deal”

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Posted 9 years ago

“We had a very prompt response to our booking enquiry and an equally prompt one when the sales lady had to refer for confirmation of accommodation availability and revert to us.”

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Posted 9 years ago

“Only used once but first class customer service, rang after I had booked room on net to inform us that twin beds were not available rather than letting us find out on arrival.”

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Posted 9 years ago

“The operator was extremely polite and informative without being too pushy.”

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Posted 9 years ago

“Hotel couldn't beat the price offered via Offpeakluxury”

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Posted 9 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews