Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,979 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent deal, very good communication (my confirmation email did not arrive so a real live person rang to check my details and check!) and a decent price - better than we could have got booking direct with the hotel. Excellent experience.”

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Posted 3 years ago

“Initially excellent response to enquiry. Speedy response and clarification. Showed price at 208. When pressed book button showed as 198. I assumed this was 208 minus mentioned 10 for single occupancy. When I put order through charged Me the 208”

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Posted 3 years ago

“Found a lovely place for a break and the booking process was easy.”

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Posted 3 years ago

“So easy to book, great website with enough information on properties to enable us to make a reservation. The hotels all look to be of a high standard, we chose Oddfellows and our package was superb.”

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Posted 3 years ago

“I was most impressed with the way my enquiry was handled and professionalism of the adviser who assisted me with my booking. She was extremely informative and reassuring. Providing a good follow up service as well.”

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Posted 3 years ago

“Excellent telephone service polite professional staff answewred all questions, easy booking site”

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Posted 3 years ago

“Lady operator very pleasant helpful and efficient”

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Posted 3 years ago

“Friendly and helpful”

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Posted 3 years ago

“Paula the lady who answered was very helpful and polite”

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Posted 3 years ago

“Sophia was extremely efficient and knowledgeable when I spoke with her regarding my booking. I will definitely book with her again.”

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Posted 3 years ago

“Was very happy with the way we were dealt with”

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Posted 3 years ago

“Great customer service Paula was excellent in finding me a hotel.”

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Posted 3 years ago

“So helpful and efficient. A pleasure to talk to”

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Posted 3 years ago

“All very swiftly dealt with by very nice and helpful lady. Now looking forward to our stay....”

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Posted 3 years ago

“Having had to postpone my night away due to covid !Off peak luxury were very helpful and quick to respond. Would book with them again !”

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Posted 3 years ago

“Excellent customer service. All the ladies are very knowledgeable about their hotels. I'm a repeat customer and always get a fabulous deal. Thank you again.”

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Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

“The person I placed the booking with was polite and helpful. Asthe refernce I had was a 60th Birthday present from my sister . It was good to speak to someone who was helpful Thank you 🙏”

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Posted 3 years ago

“Helpful, friendly staff that always go out their way to assist you. They send confirmation emails through very quickly when booking a property. Thank you to all staff members at Offpeakluxury.”

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Posted 3 years ago

“Very easy to use the vouchers I was given and the lady on the phone was very helpful, will use this company again and can highly recommend”

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Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 5,979 reviews