Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,066 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,066 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the hotel we were looking for at a very competative price. Booking was simple and straight forward and prompt.”

Helpful Report

Posted 10 years ago

“First class response service. Excellent information regarding destination hotel”

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Posted 10 years ago

“Excellent customer service from Stacey , booking perfect and looking forward to using this company in the future”

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Posted 10 years ago

“Website,easy to use,no hidden costs at the end. Value for money offers. Would recommend to others.”

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Posted 10 years ago

“Very helpful. In fact your representative Staceygot the booking because she knew the hotel would take my dog even though the hotels web site said they would not!”

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Posted 10 years ago

“Quick to use”

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Posted 10 years ago

“Very clear and concise information - the booking paperwork was almost instantaneous and very detailed”

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Posted 10 years ago

“Operator was very helpful with my enquiry”

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Posted 10 years ago

“Always quick and easy to use.”

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Posted 10 years ago

“Straight forward good website. The deal we have booked looks like very good value. Will have to wait until afterwards to see if the 3 day weekend lives up to expectations - but all good so far (-:”

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Posted 10 years ago

“I have not used this site previously but I found the staff excellent in supporting me to book a hotel. Having worked in public service I thought their customer focus and care was superb. I shall definitely use them again. Well done to all the team.”

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Posted 10 years ago

“The web site was easy to use and the booking quick. I reserve judgement on the reliability of the information given until after our visit.”

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Posted 10 years ago

“I think my first booking with Offpeak must have been dealt with by a relatively new lady as the process seemed to take an inordinately extended period. Having said this, everyone on this and subsequent telephone conversations were very courteous and helpful. I am suitably impressed.”

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Posted 10 years ago

“Booking this break was very easy online and the conformation very quick. Also the follow up email on booking times for dinner very efficient”

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Posted 10 years ago

“Good deals and very easy to book. Booked online late evening and was called the next morning to confirm my booking. Efficient and friendly. Thank you.”

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Posted 10 years ago

“Booked by 'phone. No one there so I left message and was 'phoned back. Very helpful lady (Helen) talked me through booking which I placed with her. Looking forward to Stanbrook Abbey.”

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Posted 10 years ago

“I gave up trying to book on line and telephoned my booking”

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Posted 10 years ago

Thank you for your review. I'm disappointed and concerned to hear that you had problems placing an order via the website; although obviously relieved that you were able to place your booking over the telephone. I wonder if you could spare me five minutes to discuss the issues you had? I handle Marketing for the company - please email me at j.swales@icloud.com or call 07775 603690 at your convenience. Alternatively, please email me your number and I'll call at a time to suit you. Kind Regards, Jon Swales

Posted 10 years ago

“The receptionist was very helpful,thank u.”

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Posted 10 years ago

“Friendly helpful staff. Great location especially for walkers. Lovely spa facilities. Hotel and rooms a little tired but clean.”

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Posted 10 years ago

“Overall a great stay for the price, thank you! We had two treatments and ate at the restaurant both nights.”

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Posted 10 years ago

Offpeakluxury.com is rated 4.8 based on 6,066 reviews