Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 908 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“I still haven't received my delivery and you are asking me to review the service? When is the delivery coming?”

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Posted 5 years ago

“Order processed very fast and delivered within 48 hrs arriving early in second day. Both chair and desk easy to assemble with tools included. Maybe should have bought a 1000mm desk not 800 but wanted a compact work space”

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Posted 5 years ago

“Very efficient, good product”

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Posted 5 years ago

“The ordering process was very easy, the desk was not delivered the next day but then i did order fairly late on a Friday. It arrived on the Tuesday at lunchtime, the delivery man was very helpful and friendly and the desk was very well packaged.”

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Posted 5 years ago

“Everything went like clockwork. Service and delivery well up to expectations. Very satisfied.”

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Posted 5 years ago

“Rill isn’t service. Great quality and fast next day.”

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Posted 5 years ago

“very bad customer service I rang to ask when my package was going to arrive and the lady on the phone put me on hold for 10 mins without reason, she then told me someone was going to call me later regarding my package, nobody ever called”

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Posted 5 years ago

Good afternoon, Thank you for your review and I am sorry to hear of your experience. I have looked into the order and can see that we were waiting on an update from the courier and we should have informed you of this. I am sorry that we did not get back to you, and steps have been put in place to ensure that this does not happen again. I can see that your order has now been delivered and I am sorry for any inconvenience caused by the initial experience. Kind regards

Posted 5 years ago

“Having read a few reviews after I had already ordered my goods I was a little concerned. Well, I should not have been as the desk and pedestal I ordered arrived the following day . The quality is excellent and would have no hesitation to order more goods from this company. Top marks from me.”

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Posted 5 years ago

“Efficient service, value for money”

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Posted 5 years ago

“The product is great, but when trying to organise a return and refund, it took so long for anyone to come back to me after calling and emailing.”

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Posted 5 years ago

“Table arrived damaged. Phoned to report it and was given an email to sent photo to. Still not heard back. Time to claim through credit card company.”

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Posted 5 years ago

Hi Barrie, Sorry to hear your item has arrived damaged, I can see we only received the email with photos of the damage today at 12:17, the customer service team are extremely busy at the current time but will arrange for a replacement part to be shipped out to you on Monday for delivery within 1-2 days. Once again apologies for any inconvenience caused.

Posted 5 years ago

“Delivery of items 4 days late. Very poor support from customer services while trying to establish when my order would arrive, phoned twice and no one from customer services got back to me. Cancelled order after waiting 4 days, which I was told would be next working day delivery. Only accepted the goods in the end as they arrived 1 hour after I sent email to cancel. I’ll never use Office Supermarket again.”

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Posted 5 years ago

“Great product and prompt delivery”

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Posted 5 years ago

“Arrived promptly and is exactly as described”

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Posted 5 years ago

“Very pleased with the updates and delivery time. Happy with my order and wouldn't hesitate to recommend them.”

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Posted 5 years ago

“Very speedy service!”

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Posted 5 years ago

“Excellent product , and a very fast delivery time and slot , thank you !”

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Posted 5 years ago

“I’m really happy with my purchase. It arrived within a couple of days of ordering. Good quality and easy to put together”

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Posted 5 years ago

“Item as described, dispatch fast and delivery on time.”

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Posted 5 years ago

“Excellent!!!”

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Posted 5 years ago

Office Supermarket is rated 4.5 based on 908 reviews