Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 873 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Lightning fast delivery and great quality desks and cabinets. I have found my new ‘go to’ office furniture supplier.”

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Posted 4 years ago

“I placed my order on the 2nd December, the delivery time was estimated as 1-3 days. I revived partial delivery on Friday the 4th December however I have still not received the remainder and when I contacted Office Supermarket they had no idea that my order is not complete, even today 11th December 50% of my delivery is still in my hallway as I cant construct the desk with only 50% of the delivery complete.”

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Posted 4 years ago

Thank you for your review and I am sorry to hear this. Upon looking into this, I can see that you contacted us late on the afternoon of your delivery to advise of missing parts. We emailed you back first thing the following day to apologise and to ask you confirm what had been delivered, which you then did. We then chased this with our supplier who confirmed that the parts were missing from the consignment and would be delivered today. This was all resolved with you within 24 hours of us being notified of a short delivery, and you should have the remaining parts delivered to you today (2 working days from initial delivery). Apologies again for any inconvenience caused by this, and please let us know if you need anything else.

Posted 4 years ago

“Lovely product. Ordered 5pm day before here by 11am next day!”

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Posted 4 years ago

“Great service came next day! Really good quality easy to finish assembly.”

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Posted 4 years ago

“I ordered after a failed delivery from another provider (waited for three weeks and found out they had delivered to the wrong address), and I was pleasantly surprised when my desk arrived the very next day! The desk was easy to build and if brilliant quality. Very sturdy and exactly what I needed to work comfortably from home during these current times. Thank you! I wouldn’t hesitate to recommend to friends and family.”

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Posted 4 years ago

“Excellent corner desk, good quality and as described on the website. Easy to put together and quick delivery! Very happy with the desk and service!”

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Posted 4 years ago

“Delivery was within 24hrs of order. The desk I ordered is finished to high standard so if I need too I would definitely use Office Supermarket again.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Easy to order and received a shipping notification text. Unfortunately, the only thing that stopped me giving 5* was that I didn't get any further notification of expected arrival and ended up chasing delivery.”

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Posted 4 years ago

“Execllent product quality is amazing and quick delivery time.”

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Posted 4 years ago

“Excellent communication and prompt delivery as promised. Packaging was good but not excessive. Clear VAT receipt.”

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Posted 4 years ago

“Chair excellent.”

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Posted 4 years ago

“Chair arrived. Easy to put together. The colour is quiet a lemony green. Seat generous width & good depth. Would order this item again, if we needed one.”

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Posted 4 years ago

“I did not receive all items at once. Some parts was missing and it look over one week to receive the missing parts (legs) after several phone calls and email.”

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Posted 4 years ago

“Efficient no problems.”

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Posted 4 years ago

“ALL THO STILL WAITING FOR MY ORDER TO ARRIVE NOT TO BAD SERVICE”

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Posted 4 years ago

“Ordered on Thursday was sat behind it working from home on the Friday nice desk excellent service”

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Posted 4 years ago

“Great price, fast delivery”

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Posted 4 years ago

“Delivered a broken unit, then the replacement was delivered broken. Still waiting for money back”

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Posted 4 years ago

Thank you for your review and I am sorry to hear this. I have looked into this and can see that you have informed us today that the item has been collected. Your refund will now be processed. Apologies again for any inconvenience caused by this.

Posted 4 years ago

“Appears to be a solidly constructed office chair, with all the adjustments I need to ensure correct posture while working from home during the COVID crisis.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 873 reviews