NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,313 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, amazing price. Thank you for your exceptional service and speedy delivery.”

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Posted 1 year ago

“Excellent service, very quick delivery 🚚”

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Posted 1 year ago

“Thank you for despatching so quickly. Received without issue.”

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Posted 1 year ago

“Very quick delivery, well packaged. Unfortunately, had to retun due to size and this was handled quickly also - with acknowledgement and swift refund- would use again”

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Posted 1 year ago

“Fast delivery and great price for new running jacket”

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Posted 1 year ago

“Excellent customer service I was guided to the correct shoes and there was only one still in stock. I received them straight away.”

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Posted 1 year ago

“Excellent service .I rang to ask for sone advice on a pair of Walshes and happily revived the shies within a couple days. Yet to wear them on a run but would order from them again”

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Posted 1 year ago

“Great fast service and delivery, product as expected”

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Posted 1 year ago

“Great service from Northern Runner. Easy site to navigate, great price and prompt delivery. Highly recommend”

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Posted 1 year ago

“Always great service from very knowledge staff who really care. If you like natural running shoes such as Altra then NR are a go to source of advice and stock all the shoes you need. 😁👍🏼”

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Posted 1 year ago

“Fantastic speedy service.”

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Posted 1 year ago

“Amazing communication and service. Needed to return my shoes and switch them for another size and the entire process was done seamlessly with no issues. Thank you!”

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Posted 1 year ago

“Fast and efficient delivery thank you. The shoe is very comfortable. My Physiotherapist recommend I tried Hoka shoes to ease the pain on my arthritic toe. Choosing an extra wide fit and one size larger than my normal shoe I am finding walking is now pain free.”

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Posted 1 year ago

“Having search many site for the Hoka Bondi 8 wide fit in a simple black ad white colouring I finally found my size from Northern Runner. The delivery was very quick and my new trainers arrived quickly after ordering. Thank you for your excellent service.”

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Posted 1 year ago

“Excellent price and first class service”

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Posted 1 year ago

“Excellent service thank you”

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Posted 1 year ago

“Good service, good product - very happy!”

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Posted 1 year ago

“Efficient service and good price. Would definitely use again.”

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Posted 1 year ago

“So quick to end and very efficient if a refund is required. Thank you! They also stock wide shoes - which is what I need.”

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Posted 1 year ago

“Your service is always so great - thank you so much. I love my Topo trainers too - second time round purchasing them from your company and both times it has worked a treat. Keep up the good service guys!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,313 reviews