NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,218 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was told by a well-known shop I wouldn’t find a Hoka challenger ATR 7, wide fitting UK 11.5 size so went online found Northern Runner looked for what I wanted 11.5 UK wide fitting, paid for it and within a few days post man knocking on the door with a parcel. It couldn’t get any easier, definitely will use Northern Runner again and they will be the first port of call.”

Helpful Report

Posted 1 year ago

“I have used this shop both online and - living in the NE- in person. The staff are very knowledgeable and experienced and the products are top notch. Great shop, my first call”

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Posted 1 year ago

“This was the ONLY place I could find the specific running shoe in the size & width fitting I need, and it was at a really good price. Delivery was fast 🌟🌟🌟🌟🌟 Thank you 🙂”

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Posted 1 year ago

“Quick safe delivery and best on line price”

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Posted 1 year ago

“Fabulous as usual”

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Posted 1 year ago

“A good reliable retailer with a wide selection and great sales offers. Fast delivery”

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Posted 1 year ago

“Fast delivery and great trainers”

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Posted 1 year ago

“Fast and sensibly priced. Thank you.”

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Posted 1 year ago

“First time ordering with Northern Runner and it won't be the last, website very quick and easy to use, trainers purchased were cheaper than anywhere else and the delivery was free yet I received the trainers within 48 hours..Fantastic service 10/10 from me”

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Posted 1 year ago

“Absolutely superb service!!! I made a mistake on my online order. I called Northern Runner who were amazingly helpful and understanding, they made the change, dealt with all the paperwork, credit card etc and the shoes arrived the next day.”

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Posted 1 year ago

“Great, fast service. Competitive pricing.”

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Posted 1 year ago

“Bought from Northern runner a few times. Good advice prior to purchase. Decent prices. Easy to use website and goods delivered on time as promised. Would recommend.”

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Posted 1 year ago

“Good service and communication, unfortunately the shoes were too small by a whole size which was common when I checked other sites so perhaps a sizing indicator based on customer feedback could be useful. This does not detract from the customer service which was excellent, would use again”

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Posted 1 year ago

“Great service and shoes arrived slightly earlier than I expected. Easy to order - happy to recommend Northern Runner”

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Posted 1 year ago

“Arrived quickly and safely.”

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Posted 1 year ago

“It's almost as hard now to find Karhu running shoes in this country as it was back in the days when I could run a decent time. But Northern Runner had them: good solid genuine running shoes with no frills. The order arrived safely much earlier than I was expecting, meaning I could give myself a (65th) birthday treat to try them on for the first time. Alas they're now made in China, so manufacture isn't quite the old standard, but heck they are still good solid genuine running shoes with no frills ...”

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Posted 1 year ago

“Helpful website, straightforward ordering and prompt delivery. I am delighted with both the service and my new trainers.”

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Posted 1 year ago

“Great range of shoes, easy to use and they arrived promptly. Very happy.”

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Posted 1 year ago

“Great service and competitive prices would definitely use again”

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Posted 1 year ago

“Very happy with my order, item arrived very quickly and I was notified at each stage. Would definitely shop here again!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,218 reviews