NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,327 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service .I rang to ask for sone advice on a pair of Walshes and happily revived the shies within a couple days. Yet to wear them on a run but would order from them again”

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Posted 1 year ago

“Great fast service and delivery, product as expected”

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Posted 1 year ago

“Great service from Northern Runner. Easy site to navigate, great price and prompt delivery. Highly recommend”

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Posted 1 year ago

“Always great service from very knowledge staff who really care. If you like natural running shoes such as Altra then NR are a go to source of advice and stock all the shoes you need. 😁👍🏼”

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Posted 1 year ago

“Fantastic speedy service.”

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Posted 1 year ago

“Amazing communication and service. Needed to return my shoes and switch them for another size and the entire process was done seamlessly with no issues. Thank you!”

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Posted 1 year ago

“Fast and efficient delivery thank you. The shoe is very comfortable. My Physiotherapist recommend I tried Hoka shoes to ease the pain on my arthritic toe. Choosing an extra wide fit and one size larger than my normal shoe I am finding walking is now pain free.”

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Posted 1 year ago

“Having search many site for the Hoka Bondi 8 wide fit in a simple black ad white colouring I finally found my size from Northern Runner. The delivery was very quick and my new trainers arrived quickly after ordering. Thank you for your excellent service.”

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Posted 1 year ago

“Excellent price and first class service”

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Posted 1 year ago

“Excellent service thank you”

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Posted 1 year ago

“Good service, good product - very happy!”

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Posted 1 year ago

“Efficient service and good price. Would definitely use again.”

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Posted 1 year ago

“So quick to end and very efficient if a refund is required. Thank you! They also stock wide shoes - which is what I need.”

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Posted 1 year ago

“Your service is always so great - thank you so much. I love my Topo trainers too - second time round purchasing them from your company and both times it has worked a treat. Keep up the good service guys!”

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Posted 1 year ago

“Always loved Northern Runner ... both in person visits and online. They always stock the best Running shoes and accessories at competitive prices ... keep up the good work, you are greatly appreciated.”

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Posted 1 year ago

“Trainers were the. Est price in the internet.. ordering and delivery was quick”

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Posted 1 year ago

“Prompt service and a good price for good trainers in a less-usual size.”

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Posted 1 year ago

“Product as described, great service.”

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Posted 1 year ago

“They carry the stock of wide fit sizes that no-one else does. All delivered on time in perfect condition.”

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Posted 1 year ago

“Received item , package had clearly been resealed , labels had been removed , item of clothing had hair ALL over it , very disappointed!!!!!!!!!!.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,327 reviews