NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,267 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought from Northern runner a few times. Good advice prior to purchase. Decent prices. Easy to use website and goods delivered on time as promised. Would recommend.”

Helpful Report

Posted 1 year ago

“Good service and communication, unfortunately the shoes were too small by a whole size which was common when I checked other sites so perhaps a sizing indicator based on customer feedback could be useful. This does not detract from the customer service which was excellent, would use again”

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Posted 1 year ago

“Great service and shoes arrived slightly earlier than I expected. Easy to order - happy to recommend Northern Runner”

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Posted 1 year ago

“Arrived quickly and safely.”

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Posted 1 year ago

“It's almost as hard now to find Karhu running shoes in this country as it was back in the days when I could run a decent time. But Northern Runner had them: good solid genuine running shoes with no frills. The order arrived safely much earlier than I was expecting, meaning I could give myself a (65th) birthday treat to try them on for the first time. Alas they're now made in China, so manufacture isn't quite the old standard, but heck they are still good solid genuine running shoes with no frills ...”

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Posted 1 year ago

“Helpful website, straightforward ordering and prompt delivery. I am delighted with both the service and my new trainers.”

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Posted 1 year ago

“Great range of shoes, easy to use and they arrived promptly. Very happy.”

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Posted 1 year ago

“Great service and competitive prices would definitely use again”

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Posted 1 year ago

“Very happy with my order, item arrived very quickly and I was notified at each stage. Would definitely shop here again!”

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Posted 1 year ago

“Very prompt delivery of fabulous Hoka trainers. Will use again.”

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Posted 1 year ago

“Really pleased with the product and speed of service, will definitely use the store again.”

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Posted 1 year ago

“I would recommend NorthernRunner for ordering your footwear and equipment. They are efficient and provide a quality service promptly.”

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Posted 1 year ago

“The shoes are perfect. Exactly what I was looking for. Excellent service and very fast delivery, and at a weekend as well. Very impressive.”

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Posted 1 year ago

“Fantastic service, easy transaction and trainers sent very quickly.”

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Posted 1 year ago

“Order some trail shoes from Northen Runner. I was impressed with the sizes including wide fit shoes that they stock for women. Service was excellent and had my shoes on ready to run within 2 days. Will edfinately use again. Thank you NorthernRunner”

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Posted 1 year ago

“Great company got straight back to me when I was having delivery issues(not Northern runners fault) with Royal Mail. Competitive prices, I will certainly buy from them again.”

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Posted 1 year ago

“Correct order arrived on time - no issues”

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Posted 1 year ago

“Good prices and quick delivery”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Very Good service”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,267 reviews