NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,229 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to order from Northern runner. Helpful customer service, prompt dispatch and often cheaper than others. I've found their onsite shoe reviews very good too, and have bought with confidence in the past on the strength of their accuracy. TBH I would rather deal with a smaller business like this one, where staff are informed and friendly and don't just try to push Nike on you (like one well known large chain did to me) -”

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Posted 1 year ago

“Lots of great products at good prices and a generous rewards scheme. Always prompt delivery. Loving my Nnormal running shoes - thank you!”

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Posted 1 year ago

“Good prices, fab service. Always my go to run store, and i try to avoid Amazon”

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Posted 1 year ago

“Delivered quickly, smooth transaction thank you”

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Posted 1 year ago

“I bought boots from Northern Runner but unfortunately they didn't fit. The return process was easy peasy and I got my money back really quickly. The only gripe is that I had to pay for the return.”

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Posted 1 year ago

“Just after some emergency Iniji socks (as you do). Had every possible weight and size I could want at a good price, delivered very much on time. Far easier than a certain large online retailer. Cheers all!”

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Posted 1 year ago

“Great products at great prices. Prompt delivery.”

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Posted 1 year ago

“Great purchase, all easy, arrived quickly, perfect condition. Definitely recommend.”

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Posted 1 year ago

“Great site - well laid out and user friendly; excellent customer experience from start to finish. Love the trainers too.”

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Posted 1 year ago

“Ordered Hoka sliders and they were too big, returned them and the guys at Northern Runner got the smaller size delivered to me in a super fast time, great customer service , would recommend”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Always good… arrives when they say it will. Prices are good too!”

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Posted 1 year ago

“This website never lets me down. Competitive prices, good communication and speedy delivery. My altra trail shoes came in 2 days.. just in time! And I got 3rd place in the Grasmere 10k!!!! My favourite trail shoes yet.”

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Posted 1 year ago

“Great service again”

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Posted 1 year ago

“I am very pleased with my Injinji socks. They were dispatched and received very quickly. Another great experience using Northern Runner. I would highly recommend.”

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Posted 1 year ago

“Footwear delivered with care.”

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Posted 1 year ago

“Excellent service at a great price, definitely recommend and will return for future purchases.”

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Posted 1 year ago

“Good price for Hoka trainers. Arrived promptly. Didn't fit so had to return. Easy return. Fast refund. Thanks”

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Posted 1 year ago

“Northernrunner werecexcellent. Sent out the dhoes and delivered in 2days. Unfortunately Altra olympus 5/6 shoes aren’t what they were and due to them being too narrow (!?) in the toebox, they no longer fit me. Had to return them, but it was well organised by northernrunner. Thank you. Just awaiting refund. Would shop with them in the future”

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Posted 1 year ago

“I’m delighted with my runners. They are very comfortable and arrived very quickly”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,229 reviews