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NorthernRunner.com Reviews

4.9 Rating 15,154 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 15,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

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NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 24th October 2025
Gary Jones
NorthernRunner.com 5 star review on 24th October 2025
Reg C
NorthernRunner.com 5 star review on 24th August 2025
Becky Silver
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
175
Anonymous
Anonymous  // 01/01/2019
Parcel came quickly, wrapped to prevent any water damage to shoe box, shoes were the ones I ordered just hope I got the right size!
Helpful Report
Posted 1 year ago
Ordered a gift for my mum for Xmas and it arrived perfectly as requested. Good prices too!
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Posted 1 year ago
Very good service.
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Posted 1 year ago
Had exactly what I wanted. Order arrived very quickly in perfect condition
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Posted 1 year ago
It might be a small enterprise but its customer service is exceptional; quick, helpful and efficient. Despite looking around for an item U.K. wide Northern Runner not only had it in stock but got it to me, and this is the second time now! Hope they keep going strong!
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Posted 1 year ago
excellent deals and great service.
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Posted 1 year ago
Excellent customer service, would highly recommend- thank you
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Posted 1 year ago
Really fast service and delivery, with regular updates on the order status. Would definitely shop again!
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Posted 1 year ago
Excellent service. I shall be using them more often in the future. I was delighted that they seem to be on the ball with new products and new providers and not just the usual running 'names.' Thanks.
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Posted 1 year ago
Good price shoes, efficient service
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Posted 1 year ago
Smooth and efficient service, with great value running toe socks, which I bought for christmas presents. I have trail toe socks, which I love - and have bought running toe socks for friends for christmas, which I'm sure they'll love too.
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Posted 1 year ago
It has a great price, return policy and amazing delivery in Superman style and I love my new Hoka GTX.
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Posted 1 year ago
Excellent products at competitive prices, and quick delivery!
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Posted 1 year ago
Once again great service ordered the wrong size sorted and shipped with in the week.
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Posted 1 year ago
Fast delivery. Great help and communication.
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Posted 1 year ago
Good product, good service
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Posted 1 year ago
Fast delivery even though not requested. Good price for shoes as well so very pleased.
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Posted 1 year ago
Great service, jacket delivered in good time.
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Posted 1 year ago
Good price and quick delivery. New running shoes were great
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Posted 1 year ago
Good reviews and orders arrive as expected and quickly.
Helpful Report
Posted 1 year ago
NorthernRunner.com is rated 4.9 based on 15,154 reviews