NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,288 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered size 12UK came with size 12UK written. However, the shoe itrue size is 11uk”

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Posted 1 year ago

“Excellent service. Had a small problem and it was dealt with quickly and resolved. Would definitely recommend”

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Posted 1 year ago

“Northern Runners Cutomers Service and rapid response is excellent.”

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Posted 1 year ago

“So simple and good service, even on returns”

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Posted 1 year ago

“Ordered some more injinjis, great price, prompt delivery 👍👍”

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Posted 1 year ago

“Excellent company to deal with and an independent as an added bonus, so you do get the personal touch. Prompt and efficient ordering and delivery, just no dramas and a refreshing alternative to the big names, all at a very competitive price too. Thoroughly recommended.”

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Posted 1 year ago

“Good website, easy to order online, competitive price, quick and efficient service”

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Posted 1 year ago

“Excellent service and good range of service product.”

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Posted 1 year ago

“Item arrived quickly, no issues”

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Posted 1 year ago

“Very good service. I am most particular about shoes and was very pleased to find a great selection of trail shoes and NVii that I had never heard of. Inov-8 no longer make the 210, a lightweight shoe with 8mm lugs suitable for mud but the NVii has 7.5mm and has proved perfect being very light, a must for me.”

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Posted 1 year ago

“Northern Runner was the only merchant I could find which sold the size and style of trainer I wanted. The price was good and delivery was OK.”

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Posted 1 year ago

“Order arrived on time and very happy with the product”

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Posted 1 year ago

“Everything went according to plan. Order received on time good quality clothing.”

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Posted 1 year ago

“Excellent went into the shop to try on first and get some advice and then ordered on the website a wanted a different colour. Fast delivery.”

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Posted 1 year ago

“Great selection and my shoes arrived very quickly. Thank you so much. :)”

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Posted 1 year ago

“I have made numerous purchases with Northern Runner. Always a great price, speedy delivery and kept updated throughout each order. Many thanks.”

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Posted 1 year ago

“Great price and arrived quickly! What could be better?”

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Posted 1 year ago

“Very happy indeed. One of the only stores to stock footwear in my (very wide) size. Ordered expecting delivery to be a couple of days and it arrived the next day. Terrific service!”

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Posted 1 year ago

“What can I say? Perfect service from a small independent company. Far better than using the big suppliers, similar price and better advice. Thanks all”

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Posted 1 year ago

“Good prices, effective communication and fast delivery.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,288 reviews