NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,218 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service as always. By far the best running shop in Newcastle, online and in person!”

Helpful Report

Posted 1 year ago

“My partner has always had a problem with obtaining good comfortable shoes. She loves your shoes and wears them everywhere!! Looks like i will be buying more soon.”

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Posted 1 year ago

“My shoes were delivered promptly and, when I returned due to the level of arch support being to high, my refund was also processed quickly. Good service.”

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Posted 1 year ago

“Easy ordering. Quick delivery. Great shoes.”

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Posted 1 year ago

“Great selection of proper running shoes & kit. The range of wide fitting shoes is really useful. Excellent advice - always helpful. Plus, good prices and quick delivery.”

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Posted 1 year ago

“Managed to get a wide fitting not available elsewhere for a great price. All arrived quickly as described. No complaints and would definitely order from them again.”

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Posted 1 year ago

“Easy to navigate website and place order. Speedy delivery. Good price. All great, many thanks”

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Posted 1 year ago

“Great shoes. Good delivery. I’m sure I’ll use this company again. Thanks.”

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Posted 1 year ago

“Good price, item arrived on time and as expected.”

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Posted 1 year ago

“Purchase arrived earlier than expected and was also as expected. Great price. Great service. What more can you ask?”

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Posted 1 year ago

“I went to northern runner as I have Morton’s neuroma and needed some trainers to help with the discomfort. The guy in the shop knew exactly what it was and what trainers I needed. He was right, comfortable trainers and pain free!”

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Posted 1 year ago

“Great selection of running trainers and the website is really easy to use - I knew what trainers I wanted to buy and found them quickly. Despatched and arrived speedily and would definitely buy from Northern Runner again.”

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Posted 1 year ago

“Bought Hoka challenger … needed wide fitting … & wanted to buy from an independent - great service quick delivery & so far loving the trainers !”

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Posted 1 year ago

“NorthernRunner goes the extra mile. They test their shoes and write great reviews to help us buy running shoes over the internet. Advice via email, easy returns policy and friendly service all round, make it my first choice in purchasing running kit. If I am ever in Newcastle I will be paying the shop a visit to say thanks!”

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Posted 1 year ago

“Ordering delivery was great. The light was smaller than the one I need, but that’s not down to NorthRunner.”

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Posted 1 year ago

“Good price, quick delivery, I was happy with the shoes that were as advertised. I've bookmarked the site for future reference!”

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Posted 1 year ago

“Excellent service with quick delivery, very happy customer!”

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Posted 1 year ago

“Excellent service my trainers arrived so quickly and are excellent fit”

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Posted 1 year ago

“Always really happy with the service from Northern Runner. Best range I’ve found anywhere. Everything arrived safely and on time. Wouldn’t hesitate to recommend them to anyone.”

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Posted 1 year ago

“I bought a pair of brooks running shoes online from Northern Runner. The team were very helpful when the pair I was looking for weren’t available - excellent customer service and look forward to shopping here again.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,218 reviews