NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,286 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, had what I wanted in the size I wanted and it arrived earlier than expected. Just what you want from an online shop!”

Helpful Report

Posted 1 year ago

“Excent service Fast Delivery Easy Returns overall very Pleased would definitely recommed”

Helpful Report

Posted 1 year ago

“Excellent delivery 2 days later,appreciate being kept in the picture.first time for zero drop shoes so am only using them for walking until well acclimatised.the review on northern runner's website would seem to be very accurate regarding fit etc.”

Helpful Report

Posted 1 year ago

“Perfect quick delivery top product.”

Helpful Report

Posted 1 year ago

“A great experience ordering from Northern Runner. They gave me great advice on what type of shoe would suit me best. Also they have loads of reviews you can check out on their website.”

Helpful Report

Posted 1 year ago

“Good service, thank you.”

Helpful Report

Posted 1 year ago

“Brilliant thanks, great price and prompt delivery, thank you”

Helpful Report

Posted 1 year ago

“I really like both the shop and online store. They stock some of the more hard to find brands and I’ve experienced great customer service every time.”

Helpful Report

Posted 1 year ago

“Order arrived 2 days before expected Great service”

Helpful Report

Posted 1 year ago

“ordered a hi vis running jacket. It arrived very quickly by Royal Mail signed for delivery. Very good communications throughout, emails to keep me updated on progress and expected delivery date. great price too.”

Helpful Report

Posted 1 year ago

“Ordering and receipt of quality sports shoes made easy.”

Helpful Report

Posted 1 year ago

“Great service – prompt and seamless, and shoes arrived ahead of when I was expecting them and they're just what I was looking for – thank you!”

Helpful Report

Posted 1 year ago

“Parcel came quickly, wrapped to prevent any water damage to shoe box, shoes were the ones I ordered just hope I got the right size!”

Helpful Report

Posted 1 year ago

“Ordered a gift for my mum for Xmas and it arrived perfectly as requested. Good prices too!”

Helpful Report

Posted 1 year ago

“Very good service.”

Helpful Report

Posted 1 year ago

“Had exactly what I wanted. Order arrived very quickly in perfect condition”

Helpful Report

Posted 1 year ago

“It might be a small enterprise but its customer service is exceptional; quick, helpful and efficient. Despite looking around for an item U.K. wide Northern Runner not only had it in stock but got it to me, and this is the second time now! Hope they keep going strong!”

Helpful Report

Posted 1 year ago

“excellent deals and great service.”

Helpful Report

Posted 1 year ago

“Excellent customer service, would highly recommend- thank you”

Helpful Report

Posted 1 year ago

“Really fast service and delivery, with regular updates on the order status. Would definitely shop again!”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,286 reviews